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I bought your package 3 days ago but until now i cannot download it.Developer Response
Hello, sorry to hear you're having trouble with this. You can try tapping the restore purchases button, and then closing and re-opeing the app, as this should re-trigger the download. Please do feel free to get in touch with us as well - info@phona.co.uk - as we'll be happy to support you further. The Say It TeamJunk
Opened app. Typed in “dog.” Typed in “apple.” No result, no error message, no feedback. Am I supposed to buy the words? App doesn’t tell me. Deleted.Developer Response
Hello, thanks for your feedback. As a pronunciation app, the sample 100 words we selected are focused on vocabulary which can be more difficult to pronounce, eg 'vegtable', 'although', 'aunt', 'clearly', 'mixed', 'otherwise', 'painstaking'... But in the larger dictionary set (35,000+ words), available as an in-app purchase, you will definitely find 'dog' and 'apple', if those are the words you'd like to practise. The Say It TeamMust have app, brilliant idea!
So much helpful for me, I dont know why other give negative review, so far so good app, total worth it!Developer Response
Hello, thank you for your review! We hope you continue to enjoy using Say It to improve your pronunciation, your vocabulary and your English! The Say It TeamUnable to download the British Words
I have purchased your British words and Sound chart by USD 4.99 half an hour ago. But Unfortunately British Words hasn’t downloaded yet.
Still It is showing Zero percent.
Could you please take care of it?
If not possible, then please refund my money ASAP.
Coincidentally this was my first purchase on iTunes and I’m really disappointed with my experience.
Expecting a quick response with a proper solution.Show lessDeveloper Response
Hello, did your words download correctly into Say It in the end? Do contact us at info@phona.co.uk if you need more help, as we'll be happy to support you with this. The Say It TeamLa🐔
The restore button didn’t work for me!!!!!!!!!Can’t make it work
Is there a guide for this app? I just purchased the U.S. File, &3.99 for 35,000 words but cannot look up words. There are only 3 offerings for vowel sounds.Developer Response
Hello - did you manage to access your words via the flag icon in the Look Up screen? Please get in touch at info@phona.co.uk if you're still not able to see them, as we'll be happy to help you! The Say It TeamNice concept but
There’s something wrong with this app. Help me with pronunciation but there’s something wrong with wrong with an in app purchase. It’s not a problem that you can’t afford a price of an in-app purchase. But it’s a problem that the app exits itself while downloading content of an in app purchase. If an in app purchase still persists its problems, it will become very very disappointingShow lessDeveloper Response
Hello - have you been able to download your in-app purchase correctly? Please do get in touch at info@phona.co.uk if we can support you further, as we'll be happy to fix this for you. The Say It TeamIt is not working
I did pay $3.99 for American words and nothing happened-waiting reply from customer service. Even I did pay it still offers to pay again and again- I think app has many problems.Developer Response
Hello, we've just released an updated version of Say It which should make it quicker and easier to download your content. Please email us at eltsupport@oup.com if we can assist you further. Thank you.Inconvenience
I bought American English Word. Please add “x” symbol with fast deleting-word function. And remove “get more words” banner in ‘look up’ tab.Developer Response
Hello, thank you for you’re feedback on Say It - we will add these points to our list for future releases. Should you require further help, please feel free to get in touch directly at eltsupport@oup.com.Big problem
Slowly, I want to return this app If they don’t upgradeDeveloper Response
Hello, we've just released an updated version of Say It which should be more stable. Please get in touch directly at eltsupport@oup.com if we can help you further! Thank you