Accessibility to controller
Software support is horrible…. Your update 7 months ago has made accessing my controller a pain. Have to turn off wifi to connect. If you leave the area of the main Wi-Fi access and enter a room with a eero you are no longer able to directly connect or stay connected to your controller. This problem was not there till you made the update. I have been running 3 eero’s in my home since I bought your system 2.5 years ago and never had a issue. How about you fix your update. This problem affects the app on iPhones, Samsung phones and iPads.
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App Not Finicky
As any tech gadgets, if it’s not setup correctly or using garbage network to support the traffic those connected devices needs, you will have a very bad experience……. Please don’t blame the system, blame the installer or not enough budget to buy an enterprise network to handle the system needs…… As you can see, the reviews are one star or 5 stars, the one star reviews installed on a budget, and the Five Stars installed a Pro with great network and cabling and programing to match the outcome
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Terrible
This app is absolutely awful. Randomly works. Eternally spinning wheel. Can’t control items. Our smart home people installed this. Google is better. For the money paid for the smart home systems you think there would be a better app. Added my blinds and it looks so bad. Google home is better!!!