Case Tracker for USCIS & NVC User Reviews

Reviews Summary

Top reviews

Easy to use

Very helpful app for those who are in the immigration journey.

Sellout

For over 10 years I’ve been using this app which has been God Sent! This app made it easy and super quick to check Your case! At first too I would get notified here before actual USCIS. How I don’t know. But who ever took over this app in the last couple of months You’re a sell out. Why? The app is useless now the bombardment of commercials. Non stop gaming commercials the second You open it. I get it Yall need to make money. But to sell Your Own Soul for more money and ruin the app this way it’s sad. Yall need a change in management. I literally can not open the app without a non stop adds. Once You get past that and You accidentally or purposely refresh the screen all of a sudden bam! More adds! Hopefully this app can go to its roots! Stay blessed!
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Response from developer

Hello cool klkl, Thanks for your feedback. Ads support our free app, but we offer an ad-free option via a small in-app purchase for those who prefer an uninterrupted experience. We aim to be accessible to all by keeping the app free for as many people as possible. We have built and maintained this app for over 10 years and now have over 2 million users. It costs money to build, support and maintain the platform for the app for this volume of users, including test devices and cloud services. We are always trying to experiment with finding the right balance to cover costs and keep the app free for as many people as we can. Thank you for your understanding.

Mr Burgaj

Very useful app. You can check your visa status with the click of your finger.

Response from developer

Hey Immigrant Visa! Thanks a bunch for your kind words! We're all about delivering great service your way. Best of luck with your case!

Good

Good app

Response from developer

Hello Élégant app, It’s wonderful to hear positive feedback from you! We’re thrilled to know that our service is exceeding your expectations. We wish you all the best in your case!

Case tracker app

It is better than what it was, but it is still showing incorrect information as you are looking at cases. Sometimes it shows 10 sometimes it’ll show more sometimes it’ll show less it never gives the correct information on a consistent basis. . I have been trying to work on cases June and July 2022 still horrible in accurate information. Sometimes it shows two cases sometimes it shows 30 sometimes it shows five. extreme inconsistencies in what it shows same problem for the past two months, actually four months still has not been resolved, extremely unhappy with this app it’s tiring trying to get the correct information when before it used to work now it does not this app is getting worse every day. Please someone fix it please . is there another app that works with the iPhone that works? This app has so many inconsistencies in it and it’s been broken for four months with no fix in sight. There must be another app out there that works with the iPhone that works.
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Response from developer

Hello Mikie, we are sorry to hear you are experiencing a problem. Can you please contact us so we can understand what is going on? Please include screen recordings of any issues/error messages so that we can reproduce the problem. We are here to help: support@usciscasetracker.com

Case tracker app

It is better than what it was, but it is still showing incorrect information as you are looking at cases. Sometimes it shows 10 sometimes it’ll show more sometimes it’ll show less it never gives the correct information on a consistent basis. . I have been trying to work on cases June and July 2022 still horrible in accurate information. Sometimes it shows two cases sometimes it shows 30 sometimes it shows five. extreme inconsistencies in what it shows same problem for the past two months, actually four months still has not been resolved, extremely unhappy with this app it’s tiring trying to get the correct information when before it used to work now it does not this app is getting worse every day. Please someone fix it please
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Response from developer

Hello Mikie, we are aware of an issue with search due to USCIS rate limiting connections. We recommend searching no more than 200 cases at a time for now until we find a workaround. (also, please make sure you are on v9.7.1) that fixes a connection issue.

It does help to track your immigration cases

I’m using this app for the last 3 years. It is helpfull especially if you have complicated immigration case and there are multiple filings. It’s not that all does anything particularly complex, it’s just pulls the data from the official USCIS case tracking website. But it’s easy to track all your case numbers in one spot, rather dig through your immigration documents folder to find the case number, then find the USCIS webpage and type it in. It’s also notifying you of the case updates automatically. The amount of adds in the app went up in the last two years, there is a paid version without adds, but I never felt the need to actually go beyond the free options.

If devs are reading this, I would suggest to add an option that limits the notifications only to the actual case updates, otherwise the app notifies you of visa bulletins, version updates etc quite decentetising you to these notices.
I ended up finding that my case was approved a week after the notification since I assumed it was another visa bulletin update and did not check.
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Response from developer

Greetings. We greatly appreciate your thoughtful review and remarks. We are grateful for the opportunity to have assisted you, and we promise to always be there for you at every turn.

Love this app

So easy to see updates quickly without having to log into USCIS account everytime

Response from developer

Warm regards, Laskcar. Thanks for the review. We appreciate that you found the app to be useful. In this situation, we wish you the best!

I like🦼

thank you

Response from developer

Hi, Icy589! We are very appreciative of your positive feedback that words can't express! Making your experience outstanding is our goal.

I like that

❤️❤️❤️

Response from developer

Hello Lilbeb20, We’re glad you loved our service. It’s our goal to make this app easy and reliable to everyone. Best of luck in your case!

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