Leave a Review Neurio PWRview
Getting worse every day.
I’ve used this app since it was owned by Neurio. It used to be great. Now it doesn’t work most of the time. It can’t load current data 80% of the time, and can’t load the history view now 99% of the time. Something is broken and they aren’t fixing it. Please fix it! Also, they still haven’t updated to fit the iPhone 11 or newer screen size, and that phone came out years ago.Show lessPhoneboy101
Poor quality and reliability
Having owned and used some other brands power monitor kit (sw & hw) I had relatively high hopes for this, but what a disappointment PWRview has been. I’ve got two of these in my home (2 transfer switch system) and haven’t seen a more buggy and unreliable system in a long time. This app is trash, plain and simple. Never could get two of the sensors to work in a single view (or any view for that matter). I’ll honestly rip the hole thing and replace it with a purpose-built and reliable monitoring package.
Avoid PWRview, it’s poorly designed, buggy, slow, and just plain trash.Show lessmattavila
Buy a mediocre startup company and let it die
Generac bought neurio, a mediocre startup with good hardware and mediocre app, removed features, made zero improvements, somehow made the app even slower and more useless, and clearly doesn’t care about existing or future users in this space. The app is total crap, works half the time, and website is still just as bad. Obviously, don’t buy this hardware anymore if you’re looking - try a different product with better functionality and app.
If you already have a neurio, great - you’ll get to see usage most of the time hopefully. But don’t expect much else. Or literally anything else.Show lessCincinnati's Finest
Generac does not seem to care about quality
Generac is completely aware of issues with this app, I have spoken to them about it. They give it lip service and say they will fix, but they don’t even try as can be seen by frequency of releases. It’s probably safe to assume that if they don’t care about the quality of the app they probably also don’t care about the quality of their generators, so I will find another brand that cares. Very disappointed. Seriously it’s amazing that a major brand simply does not care about the propensity of one star reviews. Unbelievable.Show lessFreddy3386
Now with added uselessness
The app has had all useful functions removed by generac. No appliance detection any longer. No granular data nor ability scale the reports in any useful way. My utility company gives me better graphical data for free. Total waste of money and time.Globe unlimited subscriber
Does not work at all
App launches and only sits on a white screen have to use web version to see solar statisticsDayton1132
Piece of junk.
Doesn’t work a lot of the time. This app has gone way down hill.beltbuckle2344
Doesn’t work!!!!!!!
Fix this app. It takes forever to load and then zero data. I’ve deleted it and reinstalled and still same thing.Don hu
PWRview crap
I started using the app when I had a generator installed last November 2020. It worked initially but now does not. By the looks of things this has been a problem for a couple of years. I will leave this here and I’m going over to the generator review site and let the future customers know that generac is providing false advertising for part of their product.Show lesskillermoves
Use to be great!
When we installed our solar over a year ago we also got the Neurio and it worked great. It was informative and allowed us to track our power generation versus our power consumption. For while now, however, it has become virtually useless. Usually there is no data that comes and on the rare occasion data does appear it is complete gibberish. I understand it is now General. Do you care??Show lesshybrid@home
