SlideShow Maker Photo to Video User Reviews

Reviews Summary

Top reviews

Good app if only my video could be exported

This is a great app I love everything about it but twice now I have finished a video and tried to export it and both times it has just shut down the app without exporting it losing the whole video which took me soooo long. There is no option to save it any point either. I was going to purchase it but now I probably won’t
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Difficult to find settings

I am giving this app only two stars for the following reasons. I used this app a few weeks ago to create a slideshow for Instagram. That part was pretty great, I was slightly annoyed that I had to put in my card info for a free trial when I knew all I wanted to do was create one slide show but I figured I could create it and then delete it and cancel my subscription unless I needed to make more at that time. It took me a few days to create the slide show (not because of the app - just searching for images) and before deciding to use this app I tried out a few others. I thought this was the best for a simple flip through slideshow with music. I created it and then tried to cancel my subscription but I could not find a “settings” option anywhere in the app. I then assumed that this was one of the free apps and not one with a free trial. I later realized I was being charged weekly for this - which I did not want. I am writing this review in order to find help on how to cancel my account and get my money refunded if possible since I am unable to cancel my account. The slideshow maker itself was great! I am unhappy about the user experience overall after creating the slideshow - please help. Thanks, Alaina
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Response from developer

Hi Alaina, please follow these instructions to unsubscribe: 1. Go to your phone Settings > iTunes & App Store. 2. Tap your Apple ID at the top of the screen, then tap View Apple ID. 3. Scroll to Subscriptions, then tap it. 4. Tap the subscription that you want to cancel. We're really sorry about what happened to you and we want to follow up with you personally. Please write an email to reviews@bendingspoons.com. Also it warms our hearts that you think our app is the best slideshow maker on the App Store ❤️.

Do not download

If there were an option to give 0 stars that’s what I would have given this app. It says you get a free trial but it charges your account as soon as you press ok. I didn’t have any problems making my slide show until I tried to add music, which if you haven’t actually paid for your music then you can’t add the song you would like. Once I paid for the song I wanted and got my slideshow how I wanted it I tried to save it and the app completely shut down and I had to start over only for it to continue to happen. So basically you’re wasting your time since you can’t save any of your work. I then tried to go in and cancel my “free trial” and of course there’s no option for that anywhere. As soon as I am able to cancel I definitely will be deleting this app from my phone.
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Waste of time

I’ve tried making a video at least 10 times every single time it crashes out on me when I’m not even half done the video that’s forever to load and then just stops working all of a sudden I used the free trial but useless

Response from developer

Hello Teen mum 12, We apologise for the inconvenience you have experienced using our app. We constantly strive to improve it are currently working hard to fix this issue. We suggest you you to contact us at support@bendingspoonsapps.com to settle your issues. Thank you and have a nice day!

App keeps crashing!!!!!

This app is so frustrating I’ve been almost two hours editing a video and putting it together & all of a sudden it freezes & stops working & once it crashes I press on it to find all the work I put in completely gone I’ve been trying with it all day & I kept resetting my phone thinking it’s me but clearly not since it’s the only app that’s doing that! That is so frustrating also when you first download & press on the app it tricked me into signing up to pay weekly because you choose the option for a free trial then it automatically says payment starts from this day which is also so annoying!!! Do not download this app!!
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Response from developer

Hi there, we are sorry to know about your experience and we apologize for the issue and any inconvenience it may have caused you. Thanks to the feedback of you and other users our developers have been working hard to improve the app—feel free to check out the latest version available on App Store and share any feedback with us by sending an email to reviews@bendingspoons.com. All users can enjoy the free trial once, after which continued use requires a subscription. In case the app should not match your needs and expectations, the free trial can easily be ended at any time by following these instructions: https://support.apple.com/en-us/HT202039. Don't hesitate to get in touch with us, using the above email address 😊

Unbelievably FRUSTRATING

THE ADVERTS WILL DRIVE YOU CRAZY ! Alll the way threw attempting to make a video ... Iv got n done lots of videos But nothing compares to the frustration with this app .. almost pulled my hair out ! Basically you down load photos 1st problem.. cancels half way so have to start again..
2nd ... so after 5 attempts you’ve managed to down load pics hooray
Only then to LOOSE it all again after selecting Transmission ..
if yr lucky enough to get alll the way through to the final then I’m pretty sure this is a great app as the Transmission is fab .. but sorry guys it’s a great big 👎 for me as I don’t have the time to waste & I like my hair to much .. perhaps I just need some IT skills !
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Response from developer

We take our users' hair pretty seriously so please don't pull all of it out, we are here to help you! Considering your experience with our app you have every right to feel frustrated and we apologise that you had to go through this. Believe us, bugs are just as much of an eyesore to us as they are to you, which is why our developers have been hard at work to find them and get rid of them. It is our honest opinion that the app has improved since the review. For instance, we have added a feature that automatically saves the project you are working on. That means that it won't be lost again and no matter what happens you will be able to continue with your slideshow from where you left off. Having said that, we are still sorry for what you had to go through and we would like to address the matter personally with you. Please send us an email to reviews@bendingspoons.com with the subject BLUEBERRY and we'll get back to you shortly.

Not Free

Not free

Stealing my money

I deleted the app and it’s still taking my money

Response from developer

Hello Little mr Cleo, We kindly inform you that if you want to cancel your subscription it is not sufficient to delete the respective app. In order to unsubscribe properly e suggest you to follow these instructions from Apple: https://support.apple.com/en-us/HT202039. Thank you and have a nice day!

Not loading...

I just paid for this and it doesn’t even load my pictures. What is this???? Fix it

Response from developer

Hello xbghtujmljvfdgbki, We apologise for the issues you have been experiencing using our app. Please don't hesitate to contact our Customer Support at support@bendingspoonsapps.com in order to fix your issue. Thank you and have a nice day!

☝🏻

Don’t ever use this app. Very expensive and useless

Response from developer

Hello meljeas82, We are sorry to hear that you are not satisfied with our app. We always strive to be better and improve our app and appreciate the time you took to write this review. Thank you and have a good day!

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