Wheel by Superpedestrian User Reviews

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  • Does not work, business failed, no support.

    The app no longer works. It is not possible to log in without server support. Therefore the bike is unusable.
  • Support Nonexistent

    I bought a new phone and downloaded this app so I can continue using my super pedestrian wheel. I tried to login to the app via google and keep getting errors. I tried to reset my password and that also produces errors. Please update this app so that a login isn’t required if you all aren’t going to support the wheel anymore.
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  • Excellent product

    I am so glad I got this Copenhagen wheel. I have an electric bike and this works better! Such smooth assistance. No jolting at all. You wouldn’t even know it’s there except the hills are easier. Really well designed. I keep it in eco mode and with shifting it’s great. Even though I think the wheel weighs about 18 lbs I sometimes ride with the motor (which is totally silent) off on a flat road and it’s fine. Really great product. If you can find one and you have the right bike for it (caliper brakes) grab it! You won’t be sorry.
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  • Calibration Problem

    The tire size options appear to be associated with circumferences for 700 wheels. I use 26” wheels on recumbent trikes. Can’t seem to motivate app developer to update for this wheel size or change to allow user to enter circumference value for accurate speed and distance. Support seems nonexistent.
  • Really enjoy the wheel

    I now have 5500 miles on my wheel. A great way to get to work.
  • Love the wheel, want a map

    Olive my wheel and the app does a great job managing it. The only thing they would make it better is to see a map while riding. Any chance of that?
  • Power!

    I tried several several different e bikes. The ones sold by Trek a specialized were nice but heavy and expensive and look like something Mary Poppins would ride. I got a kit and converted a mountain bike which is nice, but lacked the smooth seamless power delivery that the Copenhagen torque sensor provides. I did a lot of research and bought the Copen. wheel. I have several nice bikes that I can put it on. Right now it’s on a Specializ Sirrus. It has excellent power. I’m 180 and live in Vermont where it is all hills and mountains, And rough roads paved and unpaved. My longest ride is 30 miles which took about 85% of the battery, again with lots of hills. The wheel is a lighter option compared to the purpose-built e bikes A Copen. Wheel is worth a close look. It’s a cool and very functional option.
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  • Beautiful bikes!

    My only concern is that the team who developed the great application that works with the wheel have the resources AND the desire to keep updating the app. I’ve had my wheel since 2017 and haven’t seen any ground breaking updates since. I’ve reached out to the the company to inquire about Apple Watch compatibility but nothing. If you go to the website, the main page is all about electric scooters. Don’t forget about the the people who invested in your beautiful ebikes Superpedestrian!
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  • Copenhagen Wheel

    I love this Wheel because it allows me to ride my bicycle, which would be nearly impossible due to all the hills around my neighborhood. I ride it from Newtonville to the bike/pedestrian/jogging path along the Charles River which goes all the way to Boston. The price is very reasonable when compared to electric bikes on the market. It is absolutely one of the best purchases I have ever made.
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  • GPS consumes iPhone battery

    The app is great, but I have to close it as soon as I get off the bike. Otherwise, the GPS consumes the battery of my iPhone in minutes! That is a shame, because automatic connection is not possible, I need to do it manually every time.

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