£1200 worth of clothing ruined
£1200 worth of clothing ruined as this incompetent company machine washed 8 items of dry clean only clothing. I had to threaten legal action in order to be compensated for my loss and after 6 months and countless emails, I received just a fraction of the value of the items destroyed. Many of the items I had only worn once or twice. They also delivered me a bag of someone else’s sheets and towels instead of my own clothes. They arrived early, they arrived late. The customer service team told me on 4 separate occasions I would be compensated and funds were not remitted. Something is going seriously wrong with the leadership in this organisation. Support your local dry cleaner and save yourself a headache.
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Esther. London. Chelsea
You are quick, responsive and with good quality service but not sure now if I had to login the new App always. I got rather confused while proceeding with the last order
Simple App, Reliable Service
Always a smile and always on time. Simple to use and incredibly convenient for a busy city person.