Leave a Review Luno
App is good and efficient
The app is great and I have been using it for over a year now, but the current price of bitcoin doesn’t change effectively, I check other platforms and they update the current price of bitcoins and Luno don’t.
This should be fix so has to help investor and traders know the right and current prices of bitcoinShow lessnextoneapp
ghost ship
if you look at the review time line it is very apperant that this company or app house hasnt responsed to reviews in around 6months.
more and more company's are just letting their app or service run and completely ignore customer service.. cause it's actually more cost effective to let the "dumb" "customers" go else where or just give up completely. cause if you they can't figure it out themselves the company will eventually be blamed for losing a customers money(99.3% of the time it's user error ex. typing the coin address or trans scribing from a hand writing wallet address.)
if you are "loosing coin , or getting your account hacked(dosent happen ever) or are going to insist that the app or blockchain are to blame and think u are going to demand a refund, don't. just don't and stop using crypto currency.
THIS ISNT WALMART and no one cares that YOU lost YOUR money or gave your login to a phisher.Show less#YnotFixIt
Smiles
My name is Elayeche (Ela) I love trading with you guys and the rates and efficiency is very much ok and I just want to say a big thank you for making it easier for us in Nigeria to trade our bitcoin without stress. Love you guys
Luno is the best ever.. I so much love you guys and once again thanks a lot for making it easy for us in Nigeria #winkShow lessElacheck Da Ochamba
STAY AWAY
Please and please ensure you stay away from this application, worst customer services I’ve ever seen. I registered an account since on the 22 of February 2019 and my account got blocked 2 days after. I’m writing this review on the 18th of June and nothing has been done about it, I’ve written over 200 complain to the customer service but they refused to reactivate my account after proving beyond doubt that I own the account. This application is a scam and a fraud. STAY AWAY!!!Show lessConcerned user!!!
Making crypto exchange simple
Being able to remove cards to personalise the app is great however the ability to reorganise them would be ideal. The addition of 2 factor authentication and fingerprint authentication makes it feel very secure.
Never had issues with transfers or transactions, but am yet to withdraw. Overall very happy with the app, making crypto exchange far more accessible!Show lessBK309
Great!
I think it’s wonderful!MadisonBarker
Terrible
Very upsetting. Since I got the app, I’ve had nothing but trouble. It does not sync with the Authenticator app. And when it finally does I finally get password the I want. And now it’s asking me to log in. And I now it’s saying error. This has been going on for over a week. I’ve given multiple chances. This app is not working at all. Can’t log in to either account.
Couldn’t be more upset. One thing I don’t like is my money being played with. And if this app does all this and I haven’t even deposited my btc yet?? Imagine the double if have to go they to get my money out. If it won’t even let me log in right.Show lessRed Sparticus
The rate at they block accounts is bad.
A friend mistakenly clicked report wallet from the email he received and they disabled every wallet that has done transaction with that wallet, even when you chat with their customer service their response is slow, but the worst part of it is once your wallet has been disabled, it’s gone you can never unblock it. The Favour that can be given to you is to provide an account where your balance left in the wallet can be paid to, if it’s in crypto you will then provide a wallet address you will like your remaining BTC to be transferred to, Not a good experience.Show lessSellers@7
Fast withdrawals and deposits, system functions fast
Main reason I stick with luno for 2+ years Is the quick access to funds (within a day)
Taker fees are high(1% for btc), maker fees are 0% but recuire some skill.
Btc price is at a premium of 5-10% on average.
The platform has functioned well this year after having had difficult outages during high volume periods last yearShow lessGighZack
Not functional as the old version
This luno newly updated app is not as functional as the old one
Where you got to check the amount of a particular bitcoin in Naira as you type in the bitcoin amount under the sell option and now that feature has been removed from the app please make necessary amendment to this request thanks in advance.
If this is input back i will rate 5 starShow lessSirlahm
