Leave a Review Purchasing Power
Love the option but very few options
So your app shows items for sale that I am very interested in purchasing, however when I click on them, they suddenly are not available. Very few options and so many missed opportunities for sales for you.
The update is substantial so whether there is interest, is up for debate.
I have purchased MANY large ticket items from you thru years and I would simply like more options. I would rather go thru purchasing power than the credit people at the furniture store! I want to be able to get my grandkids and children Christmas presents even when we have an unfortunate year. Like the last few. :(
I do appreciate your business. I just know that some employees of different companies have option to buy a more variety of merchandise. Is it because we are with public service?
~ frustrated but loyal customerShow lessjames pickle bond
Absolutely love it
This app/program is a absolute dream. It’s very easy to navigate and the support team really looks out for you on any issues. I’ve used this for 5 years and only had 2 issues which was not related to them just unfortunate people stealing from my mail box. But they immediately took action and sent out replacements and on one incident they were out of stock so they just refunded me the money to my account. Hassle free. 10/10 ⭐️⭐️Show lessdotts7471
Not everything is worth it but it’s nice to have
If you buy some things it’s okay your always gonna pay more but it’s partnered with my company auto pulls out of my pay check and I get a 2k spending limit so I try to keep no more then 15/20$ a week coming out and I don’t even notice it honestly esp with working so much overtime you can always make a payment as well to pay off fasterShow lessBowl_Of_Pho
Never Had an Issue
I read all these negative reviews, yet I wonder why. I have ordered thousands of dollars in items and never once had an issue with delivery or updates. But I guess people don’t read the “estimated ship dates”. An estimate is only that not a guarantee. But anyways thanks Purchasing Power for making Christmas’s and just whatever moments that much enjoyable!Show lessk10JW
Developer Response
Thank you very much for your kind words. We really appreciate you taking the time to share your experience with us.Horrible service
Ok so check it out I placed a order my first order on the dec 8 witch was a bed mattress a month later nothing so I decided to call purchasing power and they told me it will get to me in about to weeks they gave me some tracking information. To contact the delivery service witch I did two weeks laters after they told me I would be receiving the item I ordered so I call the carrier. And guess what they had no idea what I was talking about all my information that I was giving was wrong. So I call purchasing power to see what’s going on. And they. Told me they would give me a call back later 3 weeks later they get in contact with me informing me that the item I ordered was out of stock. So that I would get a refund on the money that I was paying throughout these months so they told me to call back last Friday so I can receive the money I had paid already. And nothing told me to call Tuesday witch was yesterday and guess what nothing they told me to call today witch I just did now they are telling me to call back Friday all they tell me is I’m sorry for the. Inconvenience So to make it shorts it’s been over 3 months and nothing no money back no nothing SMH. THIS BY FAR THE WORST I HAVE EVER DELT WITH. SO DISAPPOINTEDShow lesstvbutcbj
Developer Response
Hi tvbutcbj, We apologize for your experience with your purchase and what to assist. please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.App issues.
Has too many connection issues while I have full bars and connected to WiFi. Tried setting up a spending limit and has the same issues when I submit my information. And when it does go through, it tells me it can’t find me with my employer and employee ID provided, yes the information is correct, I keep trying a couple of times hoping it would work, but then yet again, says it can’t connect to the app servers. And when I have created an account, it’s makes me sign in to do almost anything on the app when I created an account and have already been logged in. I have been referred by an employee to give it a try, I would like to! But app seems to have some problemsShow lessAhleeG
Developer Response
I can see how this is frustrating and would like to offer some assistance. If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.Incredible
I really felt the need to drop a quick review. I had just noticed last week that my company has Purchase Power as a benefit, I as most do with benefits offered from your employer decided to check them out (PP) . I decided on an Apple Watch seeing as my fiancé’s birthday is next month and I wanted to get an early start. I ordered the 10th and it arrived today. Just amazing.Show less1545959
Extended warranty offered a joke
Don’t waste your money buying something on Purchase Power if you’re thinking about purchasing an extended warranty with it. I bought a go cart and figured an extended warranty was a good idea. Was having motor issues several months into owning the go cart and tried to use the extended warranty. The company Purchase Power uses is a joke. They had no solution to get my cart fix and wanted me to take it to a place 100 miles away that repaired cellular phones. Yes, cell phones. They had no idea what they were dealing with. Then their final idea was that I find a place to repair it and submit a receipt for reimbursement. I live in the country and their is literally no one around that will fix this foreign made cart. I tried finding someone. I would have to travel and pay more than I bought the cart to get it repaired and the warranty company could care less. They had my money and they weren’t going to assist. Purchase Power’s answer to my problem was ‘oh well, nothing we can do to help you.’ Stay away from Purchase Power an if you feel still incline to buy off of them, don’t waste your money on the warranty.Show lessRAMIDAVG
Developer Response
Hi RAMIDAVG, We would like to assist your warranty concerns. Please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.Horrible verification system
For some strange reason my phone number could not be verified, I’ve called several times trying to fix the issue, they told me last week it was fixed that I had to take a security quiz. As I was starting the quiz the app shut down on me. I called them back and they said no worries problem is fixed just wait 24 hrs and try again... I did and still had the same issue, so I called back and this time they said sorry ma’am there’s nothing we can do YOU HAVE TO CONTACT YOUR PHONE SERVICE PROVIDER AND CHANGE YOUR PHONE NUMBER THEN CALL US BACK ONCE THATS DONE 🙄😳😳. I asked if I could send them any documentation to confirm my identity they said no ma’am just change your phone number and it’ll be fine!!! Smh horrible.Show lessslnmvgt712
App issues
So I wrote a review a few weeks ago because it’s going on 2 months that I haven’t been able to use my app. On the actual app or the browser. I couldn’t even shop or look at items because it wanted me to verify my phone number and when I did it would not accept my phone number as a valid number. After I called for 4 weeks and wrote a review I was finally able to look at products and shop but I still can’t purchase anything because of the same issue and they act like they don’t know why or tell me to keep trying when I’ve been trying for months now. Very very frustrating.Show lesswhywobtitwork
Developer Response
We would like to help! If you are still experiencing this issue, please contact us at CareTeam@purchasingpower.com and provide the phone number and or E-mail associated with your account for further assistance.
