Leave a Review Purchasing Power
Rip off
This is by far the worst company out there they pray on the good working people and are a scam their supervisor Brain has no respect and the worst attitude that a supervisor could have and he should be fired immediately from the time he got to the phone till the time the call ended his tone showed nothing but disrespect they don’t honor their employees word at all if one of their employees or 5 says they will do something for you and you have proof they still find away around it they had a shipping company bring a couch to my house scratch and scrape my wall and bent the couch up when I told the company to take it back purchase power says I have to pay them 270. For tearing my house up what a joke never again I have stopped everyone I know from my job for making this same mistake and will continue to voice my experiences to everyone I know about this place.Show lessfggf fgh
Developer Response
We deeply apologize for the interaction that you had with the supervisor and the carrier. It is never our intentions to have a customer feel the way you do. We strive to create the best experience for our customers and we take pride in improving our service with any feedback that is provided. Please email us at CareTeam@purchasingpower.com with your phone# and email associated with your account.HTTP ERRORS
This app has an error issue and so does the website. There’s no where to report an issue under support. I’m pretty sure it’s a great program but unfortunately I’m unable to use it. I have the latest iPhone at that so I’m not sure what the issue is but there needs to be an option to report errors. That is all.
In response to the previous update...I was able to get my computer! I ordered it on Tuesday and it’ll be delivered tomorrow according to the tracking. That’s awesome. Thank youShow lessNo Cool Nick Names Avail
Developer Response
Hi, We were having systems issues but they have been fixed. We apologize for any inconveniences it may have caused. If you are still having issues with the app, please email us at CareTeam@purchasingpower.com.BUYER BEWARE!!!
If I could give negative stars I would!! I purchased a couch on March 25th and set up my allotment, that part went smoothly. Well one month went by, and still no couch! Kept getting the runaround from the distributor (Myco Furniture) and delivery company (Sun Delivery) each company kept blaming the other as to why after a month I still had NO COUCH. Well, 2 months went by and.... SHOCKER...... still NO COUCH!! After being completely inconvenienced (No couch for kids or family to sit on when they came to visit) and after 2 months of paying for a couch that I still didn’t have, I decided I had enough. I called purchasing power and told them to cancel my order. Representative told me that my account should be credited within 7-10 business days (that was on May 29th) Today, 11 business days later I get a call from the delivery company trying to schedule delivery of the couch that had supposedly been cancelled!!! I called purchasing power to see what was going on with my refund and they said it had never been processed!!!! So guess who’s going to have to wait at least 7-10 more business days to get a refund!!??? This is literally making me sick!!Show lessScrewed Over Sally
Developer Response
We're disappointed to hear about the trouble you have experienced regarding your delivery and cancellation request and would like to speak with you further about your experience. Please send us an email at CareTeam@purchasingpower.com so that we can offer you assistance with this matter.Purchasing Power Rocks!
I am a loyal customer that depends on the Purchasing Power program. I have the flexibility to make monthly payments without breaking my budget. Purchasing Power has up-to-date products with the latest technology such as cell phones, televisions, refrigerators that I enjoy taking part in buying. I’m happy to know Purchasing Power makes it easy for me to get the items I need and want conveniently without ever having to go out my home.Show lesskikiandhermusik
So much for a gift for my wife
I ordered an Apple Watch series 4 for my wife on Dec 13. I turned in my documentation on Dec 14. I checked the status of my order 2 days later and saw an estimated delivery date of Dec 21. That day came and went with no signs of the watch I ordered for my wife for Christmas. I called on Dec 24 and was informed that my order was lost by UPS. No one from the company reached out to let me know. I still would have been waiting on a watch that was never coming had I not called myself. Now I’m being told that the watch is out of stock. If I owed money I’m sure there would have been several phone calls and emails made to contact me. No one at the company is trying to do anything to fix this problem. I’m done with Purchasing Power.Show lessAl_R_T
Got screwed
Made an account and ordered some stuff. Well after uploading the documents it was asking for and waiting almost a week for everything to be reviewed I was told I had to upload another pay stub so I did and when they reviewed it they said said I registered under the wrong employer and cancelled my order. Normally I wouldn’t care but I had about $250 worth of discounts on this order that I won’t be able to get when I can order again after January 3rd. When I asked them if I could get the discounts back since their system put me under the wrong employer and all they could say was there are always promotions running to keep eye on them. WorthlessShow lesstommyisabitch
Ordered 2 laptop.
I ordered 2 laptop. I got an email stating that they will upgrade my order to a different laptop (coz the original which I ordered was sold out.) when they sent me the replacement laptop (one of the order has been cancelled coz the items were sold out too)I only received one. I called and spoke with supervisor. I told him that since they have one of the item cancelled( I didn’t cancel it, they did) I’ll go ahead and will pay for only one laptop. Then, I got an email that says, they were unable to cancel the other laptop. (They sent another laptop. Mind you they already told me that I only got one coz the other replacement ones got sold out too.) So now I have two laptops and charge with two.Show lessamasaea
Consider yourself warned. Don’t Bother With This Company.
Worst company I have ever dealt with. I signed up and was given a certain spending limit amount so I ordered a couch. A week later I get an email saying I had to make a payment because I went over my spending limit. So I guess they can just change that after the fact. I made the payment anyway and didn’t hear anything about my order for another month. I emailed and received no replies. When I’d call I would be placed on hold for 20 minutes or more and never received help. 2 months after my order I get an email that it will be delivered at a day and time I can’t be there so I call the delivery company they use and surprisingly they can’t deliver during a time I can be there. The lady on the phone kept putting me on hold and kept trying to give me a time that I said would not work but it was like she didn’t care or understand. I finally got fed up and tried to cancel the order but was told I’d be charged $300 since it’s already been shipped. It’s a scam company. Shop elsewhere.Show lessquiveringgums
Developer Response
We would like to apologize for the inconveniences that you have experienced regarding the ordering process and delivery of your item. Please send us an email at CareTeam@purchasingpower.com so that we can offer you assistance with this matter.Need an update
App is ok when it's not crashing. Since the new iOS update especially, the crashing is really frequent. I get to browse one page before the app crashes. My iPad shows the last update was March 5....😐
Update on newest version...you sign into the app, and other then your account info, let's say shopping, your taken out of the app and into the browser, by the time you look at 10 things you now have 10 browser windows open. Why have the app if I'm gonna be in the browser anyway...poor choice in my opinion, will be deleting the app, honestly there is no need to have it if I'm gonna be in the browser anyway 🤔Show lessStugots469
