Leave a Review Guestplan
Took my money failed to provide a useable product
Charged me twice, was never able to use the product. Contacted support, they keep Blaming someone else instead of fixing what every was wrong.Ace9996
Developer Response
Hi Ace9996, thank you for your review. We appreciate constructive criticism. Did you purchased an in-app subscription from our app with Apple iTunes? Please contact us if something went wrong. Send an email to support@guestplan.com. We are here to help you. You can also refund your purchase by Apple iTunes.Des
It’s good app but not everyone can use as it only works with Applebzmal
Needed improvements:::
Works pretty well but wish I could share with staff who do not have iOS.
Why isn’t this available on other platforms?
Also, being able to print would be very helpful.Netflickr
The Best reservation system
Cannot fault this system. Syncing works like a dream even with poor signal there is only very minor delay between devices. (The developers should run courses to teach the hacks who create other paid apps how to achieve this)Gaz4476
Developer Response
Wow, thanks. That’s great to hear. Enjoy our app and our free partnership with Google for online reservations too. Thank you for your feedback!Rigid
Floor plan option is very rigid and limited. Only has 4 two tops, 2 four tops, 3 three tops and one 5 top with no option to configure to your actually tables/seating capacity.Kazoo1331
Developer Response
Hi, thank you for your feedback. We support all table sizes, shapes, positions and seats. By default the tables are random created - just to show what it would like. Go to Setup Floor Plan from the main menu and make your own floor plan. Please contact our support if you need help to setup your floor plan.Good app
This app works great for our independent restaurant. Easy to use and allows customization to fit our needs.muppetmom
More control
A very handy app for sure. 2 things I would like improved. I would like to be able to enable an option to make it mandatory to add the name or initials of the staff member making the reservation. The other is more simple, I would like to be able to switch off am reservations. Much like Seinfeld and the am/pm alarm episode, this has caused much unneeded chaos. 2 small things. Thanks for listening.Show lesselbofo
Developer Response
Thank you for your feedback. You can enable/disable the staff name when making a reservation. Go to Settings > Preferences > Advanced Settings > Turn on/off: Employee Name is Needed. Could you send us an email to support@eTender.nl about the AM/PM issue? We would love to help you on this and we do our best to get you a 5-star app for managing your reservations.Table sizes
Need a wider range of table sizes for layout. I have an average of 8-10 people per table... Your layout doesn't accommodate more than 5...mks363
Developer Response
We have a max of 99 seats per table. Please contact us if you need help with your setup. Having 8-10 guests per table is very common in restaurants and of course this is supported in our app.Etender
A must app for the restaurant industry, makes it easy to control your dinning room, also being able to have the app on multiple devices is a great tool.Chadhaynes
Expensive
Simple, intuitive but very expensiveLa Rucola
Developer Response
Thank you for your feedback. We have lowered our price. Our app is only $9.99 / month. We believe that it is a bargain for a B2B table reservation solution for restaurants. We would like to have you on board. Please reconsider using eTender for your restaurant.
