OpenEye Mobile User Reviews

OpenEye Mobile
OpenEye Mobile
PC Open Incorporated

Top reviews

Leave a Review OpenEye Mobile
  • Cameras work fine. OpenEye platform does not

    Got this because we wanted to be able to view cameras remotely. Cameras work fine and can view locally on site but off site viewing is spotty. Someone’s the web interface on the computer works. Some times it doesn’t. Sometimes the app works on the phone and sometimes it doesn’t. Sometimes on works and the other doesn’t. Tried on multiple platforms and multiple computers and it’s a crap shoot. Each time I have driven out of my way to rest the network on site and found it working just fine with ability to stream videos/movies from different streaming services over the network but still unable to connect the cameras.
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  • Easy to Use

    I just started using this app and am not aware of all the features. Coupled with the OpenEye cameras the images are really high quality.

    The app allows you to view the video feed for each camera, and to zoom in. There is also the feature that enables the user to select the quality of the live video feeds. You can also scroll between the video feeds of each connected camera.

    The search feature gives a list of each movement into the OpenEye range. From there you can select the video and export it if desired.

    This seems to be very intuitive.
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  • Buggy with IPhone 12 ProMax

    Live video doesn’t come up while using the app on IPhone 12promax. Still Works fine on previous iPhone and other devices.

    Developer Response

    Thank you for your review. We released an update to our app this week. If you are still experiencing a problem with the latest version, please contact Support and they will assist you.
  • Mobile app will not display my cameras

    I have had these outdoor cameras for approximately five years. Over the years, I have had to occasionally delete the app and reinstall the app and manually add the recorders to get the mobile feature to work again. Recently, they quit working again. I deleted the app, reinstalled the app however I cannot tie onto the cameras. The system is next to useless without the mobile feature.
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    Developer Response

    Thank you for your review. We released an update to our app this week. If you are still experiencing a problem with the latest version, please contact Support and they will assist you.
  • Completely stopped working

    Every time I attempt to check my cameras from the app I’m met with “ERROR: Invalid username or password,” despite the username and password working normally on the website. I’ve asked others with access to the cameras at my business and they all have the same issue.

    Developer Response

    Thank you for your review. If you are still experiencing a problem with the latest version of our app, please contact Support and they will assist you.
  • Slow

    Many of the camera feeds are not synced together meaning some feeds are slower than other feeds.

    Developer Response

    Thank you for your review. If you are still experiencing a problem with the latest version of our app, please contact Support and they will assist you.
  • Great security platform and slick app

    Delivers my HD video smooth and quick.

    Great support.
  • Great app, great support

    This app allows me to view and control my cameras remotely and it's constantly being updated with new features. Highly recommend OpenEye products!
  • Great live video

    Looks like full motion video! Great remote monitoring tool!

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