Leave a Review OpenEye Mobile
Cameras work fine. OpenEye platform does not
Got this because we wanted to be able to view cameras remotely. Cameras work fine and can view locally on site but off site viewing is spotty. Someone’s the web interface on the computer works. Some times it doesn’t. Sometimes the app works on the phone and sometimes it doesn’t. Sometimes on works and the other doesn’t. Tried on multiple platforms and multiple computers and it’s a crap shoot. Each time I have driven out of my way to rest the network on site and found it working just fine with ability to stream videos/movies from different streaming services over the network but still unable to connect the cameras.Show lessEasy to Use
I just started using this app and am not aware of all the features. Coupled with the OpenEye cameras the images are really high quality.
The app allows you to view the video feed for each camera, and to zoom in. There is also the feature that enables the user to select the quality of the live video feeds. You can also scroll between the video feeds of each connected camera.
The search feature gives a list of each movement into the OpenEye range. From there you can select the video and export it if desired.
This seems to be very intuitive.Show lessBuggy with IPhone 12 ProMax
Live video doesn’t come up while using the app on IPhone 12promax. Still Works fine on previous iPhone and other devices.Developer Response
Thank you for your review. We released an update to our app this week. If you are still experiencing a problem with the latest version, please contact Support and they will assist you.Mobile app will not display my cameras
I have had these outdoor cameras for approximately five years. Over the years, I have had to occasionally delete the app and reinstall the app and manually add the recorders to get the mobile feature to work again. Recently, they quit working again. I deleted the app, reinstalled the app however I cannot tie onto the cameras. The system is next to useless without the mobile feature.Show lessDeveloper Response
Thank you for your review. We released an update to our app this week. If you are still experiencing a problem with the latest version, please contact Support and they will assist you.Completely stopped working
Every time I attempt to check my cameras from the app I’m met with “ERROR: Invalid username or password,” despite the username and password working normally on the website. I’ve asked others with access to the cameras at my business and they all have the same issue.Developer Response
Thank you for your review. If you are still experiencing a problem with the latest version of our app, please contact Support and they will assist you.Slow
Many of the camera feeds are not synced together meaning some feeds are slower than other feeds.Developer Response
Thank you for your review. If you are still experiencing a problem with the latest version of our app, please contact Support and they will assist you.Great security platform and slick app
Delivers my HD video smooth and quick.
Great support.Great app, great support
This app allows me to view and control my cameras remotely and it's constantly being updated with new features. Highly recommend OpenEye products!Great live video
Looks like full motion video! Great remote monitoring tool!