Application review
I think this is the worst application I’ve ever used
Honestly it needs to be updated or completely replaced. I encountered many problems with it. It’s been now more than a week trying to login after it had stopped all of a sudden, and I’m still trying to have it fixed but in vain.
Honestly it needs to be updated or completely replaced. I encountered many problems with it. It’s been now more than a week trying to login after it had stopped all of a sudden, and I’m still trying to have it fixed but in vain.
The updation not working
I am not able to update the new updates and it’s stop working
Response from developer
Dear Valued Customer, Please contact us on 1899899 to check and solve the issue. Best Regards, ABK
Update your app
The application interface is ugly and is not modern / flexible as other Kuwaiti banks
Many bugs
App doesn’t update or work when traveling outside Kuwait. Useless when one needs it the most.
Response from developer
Dear Valued Customer, Please contact us on 1899899 to check and solve the issue. Best Regards, ABK
Very bad
When am outside Kuwait I can’t login via the app unless I use VPN. Now after last update I can’t login when I use VPN and I can log in normal. Every time there is an issue.
Sluggish and unpredictable
Very slow and unpredictable.
Dark Mode
It will be really good and more user friendly to give the user the option to choose between the light mode or dark mode like all other banks applications.
Response from developer
Dear Valued Customer, thank you for your suggestion, we will take it into consideration Best Regards, ABK
Having trouble while updating the app please fix the issue
The isn’t getting updated yet. It’s been a week now since the update was released.
Please help
Please help
Response from developer
Dear Valued Customer, Please contact us on 1899899 to check and solve the issue. Best Regards, ABK
Freezes on startup
The app has been working very well for me until February 24, 2023. Since then, it freezes after login and remains frozen until force quitting the app. Tried deleting then reinstalling twice, but the problem is unresolved. Incidentally, I’m running iOS 15.7.3
Follow up:
The above problem has since been resolved. Thanks to the developers
Follow up:
The above problem has since been resolved. Thanks to the developers
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Response from developer
Dear Valued Customer, The issue has been fixed, please try again or contact us on 1899899 to check and solve the issue. Best Regards, ABK 1899899
Outdated
I don’t know what to say; you guys don’t have a good website neither you have a good app. The app and the website look like a kid who was trying to develop a scratch game. You guys don’t even have the Apple Pay feature yet! All the other banks in Kuwait had it on day one. The app looks from the 70s and the website is just an absolute joke. Please improve your UI and hire a different development staff if you can’t do any of the modern UI’s or even design a modern website. Please don’t respond to me and tell me to call someone because at this point, you guys are a joke when it comes to development.
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