York Cars User Reviews

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  • Hawa

    Trip from home to York station, prompt and very friendly. Saturday 9th March 24, 12-30 pm. Thanks.
  • Great company

    Great app. Good price. Biggest company in york
  • Great service

    Great app great driver great service
  • Extra charges

    Twice now I’ve got into the car only for the driver to mess around while the clock is goiup I’ve been charged over £1 before the car starts moving!!! It might be a small amount but these small amounts build up. Won’t be using York Cars anymore
  • Great drivers, problematic app

    Never had an issue with any of the drivers, and actually my experience is positive. The low score is only for the app which has a few bugs, and the most serious one is that the booking system doesn't work correctly causing delays.
  • Terrible service

    Don’t book taxis through these guys, their service is terrible. Their drivers are always late and they don’t care.
  • App payments only

    Hi

    Can you please tell me why the app on the last few weeks will not allow a taxi to be booked without pre payment ?

    When I order a taxi I prefer to pay cash to the driver not pre payment so the app is not useless to pele like my self for this reason alone.

    I have tried t in install and reinstall it and it continues yes to ask for pre payment on any booking which is not ideal and I’m sure has increased your phone call service work load considerably
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  • Late

    No point booking on the app because they turn up late (about 15 minutes). Better off using different services.
  • Taxis don’t arrive

    Always found I get an automated confirmation booking has been accepted but then taxi is not actually dispatched and no update given
  • Not geared to out-of-country visitors

    It may or may not work but I’ll never know. To register you need a UK phone number. I am a frequent visitor to York and have a North American number. The app makes no allowance for this and assumes all users’ numbers start with +44. And yet, you’d think that visitors would be the most likely target audience.
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