More than frustrated.
I have not been able to use this app for quite some time now as it will not accept my credit card details. It is supposed to make paying back my tithe easier. When the problem first occurred I asked for assistance and no one could fix the issue. I deleted the app and have left it for at least 6 months and nothing has changed.
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User interface design issues
Wherever there is a long summary of what the account is for you can’t scroll down to the field to enter an amount - it flicks back to the top. So I can not for instance pay to “sundown sessions”.
To add multiple amounts you have to click on “+ more options” in tiny print to add each one. Not obvious.
The app looks great, but is more difficult to use, less intuitive, and functionality (credit card only) decreased. As a computer programmer for many years I’ve got to give this App a fail. The suggestion given to comments about direct debit in reviews to “use web site” just reflects an attitude that shows how great the fail really is.
To add multiple amounts you have to click on “+ more options” in tiny print to add each one. Not obvious.
The app looks great, but is more difficult to use, less intuitive, and functionality (credit card only) decreased. As a computer programmer for many years I’ve got to give this App a fail. The suggestion given to comments about direct debit in reviews to “use web site” just reflects an attitude that shows how great the fail really is.
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Can’t give exact amount and cannot add my local church to profile
There is no button for decimal point on the iPhone app so I can give exact amount of my tithes. I’m a casual worker so my pays are not always the same amount. So I always just round it to the nearest dollar when returning tithes because can’t enter dot for cents as there are no options for it on the key pad.
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New
I have downloaded the app for the first time and am pleased to see it is picking up info from my previous usage set up on computer. Is it possible to have the giving history set up in reverse so that the most recent is at the top and I don’t have to scroll down heaps to find it? Thanks
Does not work
Tried multiple time to make a payment but with no luck. Bring back the old version of the app, it always worked.
Direct debit option please!!!
The update looks great, but I might as well delete the app now as I don’t want to use a credit card! I have always easily paid my tithe directly from my savings account when my pay goes in. I do not want to be messing around with it being paid at the end of the following month when the credit card is paid. This is a major disappointment for me. Please address this or you risk missing out on regular tithe from people who have been using the app and not wanting to use credit cards.
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Response from developer
Hi, Thanks for using the app. Direct Debit and BPay options are available via the website. egiving.org.au. You can set up a regular donation directly from your savings account so you can be sure not to miss tithe.
No bpay or direct debit
The app seems to have lost its ability to use direct debit and or bpay
Response from developer
Hi, Thanks for using the App! You can access the direct debit and bPay options on the eGiving website. We are considering these features for new versions of the app as they have not been a feature in the past.
Facebook login?
Can’t login, need Facebook login enabled again
Response from developer
One of the great new features is a passwordless login. Use your phone number to generate a code that will log you in. Use your email address to link to your existing Facebook login and transaction details. Send us an email if you are having issues egiving@myadventist.org
5 stars
Amazing new update
Love the new interface 🙌
Love the new interface 🙌
Mimic Adventist Giving App
Adventist Giving, used in the NAD, has a great app. Either mimicking that, or just making it possible to donate through that app would be fantastic!
