No app support
Unable to get any traffic updates since INRIX went off line. Who is the new service provider?
Connection
Many times loose connection with server
Customer service impossible to reach
Customer service impossible to reach
Absolutely appalling app
Having to sign in every time, and after driving has started, is both ridiculous as well as downright dangerous. Where are the updates for this? I wish I had never purchased this sat nav. Avoid like the plague.
Stupid thing
Doesn’t work at all!!
Create Account Error
Whether you try and create an account or log in with an existing one it doesn’t work. Connects to the head unit after asking for permission every time but provides nothing
Needs fixing asap
I bought an expensive head unit and I have to use this app to get live traffic.
Just about every time I get in the car it asks me to log on. It won’t stay logged in but there is no option to say remember me.
I see it’s got appalling reviews and has not been updated in a long time.
Given the units that this is for are expensive (over £1100) Kenwood need to sort this out.
Just about every time I get in the car it asks me to log on. It won’t stay logged in but there is no option to say remember me.
I see it’s got appalling reviews and has not been updated in a long time.
Given the units that this is for are expensive (over £1100) Kenwood need to sort this out.
Show less
Simply doesn’t work
Doesn’t work, can’t create account. Kenwood UK, KENWOOD EU nor Garmin are interested in resolving the issue of having a £1000+ Sat nav that can’t get live traffic. Appalling.
After SIX years still works like crap
I updated the app and the store says latest update is 1.5.5 but my phone says 1.5.4 and it’s still crappy. I cannot believe that a company like Kenwood would use an app as bad as this and never make it usable. It’s constantly asking me to create an account and it’ll connect and then all of a sudden disconnect. This has never worked properly since I bought my car back in 2017 Shame on them, I will never put a KENWOOD radio in a car again.
I use with Apple Maps or Google maps instead since this one is useless
I use with Apple Maps or Google maps instead since this one is useless
Show less
Does not work Kenwood doesn't give a rip
Despite setting this app up, having my phone connect to the Kenwood head, and configuring the Garmin nav in the Kenwood head, this app has NEVER provided any traffic info or anything else in the Garmin navigation on the Kenwood. Of course the Garmin system on the Kenwood lets the radio down in as much as its like using Windows 95 on a present day Mac, but that's another issue entirely.
Oh and the Inrix app also randomly makes me re-login to my account and I dutifully do it hoping to see something appear in the Garmin maps, but of course nothing ever shows up.
This app along with the Garmin nav UI and the fact that you cannot update the Garmin nav maps without permanetly leaving an SD card slot in the radio (instead of using the card for say, MUSIC), and now the radio not working reliably when starting the engine makes me regret buying Kenwood and should have bought a cheap Chinese head. At least I wouldn't be out so much money when that failed.
Oh and the Inrix app also randomly makes me re-login to my account and I dutifully do it hoping to see something appear in the Garmin maps, but of course nothing ever shows up.
This app along with the Garmin nav UI and the fact that you cannot update the Garmin nav maps without permanetly leaving an SD card slot in the radio (instead of using the card for say, MUSIC), and now the radio not working reliably when starting the engine makes me regret buying Kenwood and should have bought a cheap Chinese head. At least I wouldn't be out so much money when that failed.
Show less
After five years still not updated works like crap
I just updated the app and the store says latest update is 1.5.5 but my phone says 1.5.4 and it’s still crap
I cannot believe that a company like Kenwood would use an app as bad as this and never update it It’s constantly asking me to create an account and it’ll connect and then all of a sudden disconnect. This has never worked properly since I bought my car back in 2017 Shame on them, I will never put a KENWOOD radio in a car again
I cannot believe that a company like Kenwood would use an app as bad as this and never update it It’s constantly asking me to create an account and it’ll connect and then all of a sudden disconnect. This has never worked properly since I bought my car back in 2017 Shame on them, I will never put a KENWOOD radio in a car again
Show less
