Diving logbook User Reviews

Top reviews

Dive site

I’m not able to add a dive site and after adding all the information the app crashes and tells me it couldn’t save.
Edit: the app seems to accept new dive sites now but is a little fiddly.

Response from developer

Hello. I'm sorry you encountered a problem. if you write to me in technical support I will try to help you. I hope to contact you soon. Update we found the error you wrote about and corrected it. thanks for helping me find this. I hope your evaluation of the application will change for the better.

Brilliant

I have used Dive Number for years, a clear and fun way to keep track of all my dives. Customer service is fantastic too!!

Response from developer

Thank you for the high rating and your trust. Our users are the best divers! Have a nice dive 🐬🤿🧜‍♀️

Updated Lost Everything

Update: tech support very friendly and they were able to recover my account. I wish I didn't have to go through all this to recover my dives, but I am grateful it was possible.

I just updated this app because. I dove for the first time in a few years and wanted to update it to fix a few bugs. I lost EVERYTHING after the update. I’ve tried resetting my email but they don’t have a user associated with either one of my emails. I’m so frustrated!!!
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Response from developer

Hello. I'm sorry that this happened to you. write to me on the support mail and we will solve everything. I am sure that all your data is in order and saved on our services. I am very glad that I could help you. unfortunately, there are now small problems with communication through messengers, but we are solving it. enamel technical support is always working.

Lost everything

I just updated this app because. I dove for the first time in a few years and wanted to update it to fix a few bugs. I lost EVERYTHING after the update. I’ve tried resetting my email but they don’t have a user associated with either one of my emails. I’m so frustrated!!!

Response from developer

Hello. I'm sorry that this happened to you. write to me on the support mail and we will solve everything. I am sure that all your data is in order and saved on our services.

Deleted my account

This app was great up until today when I can not log into my account as the associated email address ‘does not correspond to a user’

Looks like I’ve lost all of my dives.

Response from developer

Hello. I am very grateful that you were able to contact support and that your details were verified. We are always happy to help. 👌 But I want to warn other users. I see a lot of divers logging in our app and using test mode without registration. There are users who have dozens and some even hundreds of recorded dives but are not registered users. Please register in the application, it will keep you in a good mood. Have a good dive everyone.🤿🦭

Great until could not get past my 87th dive

Not

Response from developer

Hello. Thank you for contacting the support service and we have fixed this defect. I hope your rating will change for the better. Have a nice dive!🐬🐙🤿

Really interactive but you spend so much time on it

Everything is swipe, tap or scroll rather than quick data entry which takes a significant amount of time.

Also would be awesome to be able to upload more than one photo to a dive..I’d pay for that feature.

Response from developer

Hi. Thank you very much for your review and high rating. we will think about how to take your money😀 while you can support us with a donation.🍩

Not working (not saving dives)

If this application would work, it would be nice. Good design and options to record your dives, but it is not saving. Please, fix the problem. Thanks!!

Response from developer

Hi. Thank you for writing to us. To solve the problem, we need to find out what exactly is not working for you. Please write to our technical support and we are sure we will find a solution.

Would be 5/5 if I could copy dive spot coordinates.

Need ability to navigate to or even just copy dive spot coordinates so I can put them into my GPS. All these awesome spots logged, but no way of getting to them without cords

Response from developer

Thanks for your feedback. we have plans to fix it. stay with us and together we will make our logbook the best for you. 🐬

Good app and customer service

App is simple and works well.
I had one problem once but contacted their team who sorted it quickly.

Response from developer

Thank you very much for your high rating. we are always ready to help. If something went wrong, write to support!

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