Meh
This is strictly a corporate productivity tool, it is not designed to improve your mental wellbeing. There is no technical issues with this app. But using this tool makes me feel empty every time. It doesn’t effectively address difficult emotions, it offers collection of tools to sidestep difficult emotions. It is more a tool for companies to manage employees who face difficulties that might make them less productive and is not for improving the employee’s mental wellbeing. If you need real emotional support, use something else.
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no secure connection found error
Hello,
The app no longer works on my phone. I get an error saying cannot connect to sever or no internet connection. On wifi and on mobile data plan it gives this issue, even after deleting the app and reinstalling/downloading it. I was offered to use mequillibrium from my insurance provider Florida Blue. I have an (ios) iphone.
The app no longer works on my phone. I get an error saying cannot connect to sever or no internet connection. On wifi and on mobile data plan it gives this issue, even after deleting the app and reinstalling/downloading it. I was offered to use mequillibrium from my insurance provider Florida Blue. I have an (ios) iphone.
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Updated version in 2024 limits usage/accessibilty
I have been an avid user for more than 2 years; connected with my company. I reached out to the developing team with a ticket I raised earlier (Feb) based on usage/access issues I was experiencing after a late January update to the app. I sent snapshots of my application as well as steps that were taken in an attempt to resolve (without success) the service rep as responded a couple of times now to my emails for status but without any validity.. the features are grayed out and unavailable . I’m not able to complete daily activities any more nor collect points that sync with the Castlight app. Service just that they are looking into it and have indicated feedback will be provided - but no follow ups have been provided. It seems there is no resolution in site. Extremely disappointing. I would love to get this issue addressed and resolved. Thanks
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Love the app content - bugs make it almost unusable
The app can never tell where I actually am in my journey. To use this app I have to constantly log out and login, delete the app, reinstall the app… it’s stressful that it doesn’t log my progress and marking certain tasks as done doesn’t work. When I click on my new suggested “journey” it defaults back to an old one I’ve already completed… customer support didn’t help.
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Very helpful
I’ve been using this app for a few years and find the skills to be very helpful. I wish it had dark theme so that I can read in bed to relax before bed.
Keeps crashing
I use this app a lot for the meditations it has but now it keeps crashing just a minute or two into the recording, I tried deleting and redownloading and it didn’t work please send us an update to fix
Pointless AND Frustrating
Offered and suggested as a service at work. Since I can be sometimes moody and have focus issues I thought I’d give it a shot. Most of the articles are standard fare that you can Google on the Internet. I thought their mood tracking might be useful - but they don’t really give any deep insights. To top it off, when you catch a notification on your phone that piques your interest you’re likely not to be able to access it since the app will either not log you in quick enough, or it will insist you need to update the app - either of which will make you lose that particular article/notice.
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Where did breathing mantra go?
I miss the mantra for the breathing exercise!!! Please bring that back. I found it useful for slowing my mind down while breathing. Thank you!
Terrible
The only thing worse than the app is trying to have your account deleted. I have received 12 emails in less than 24 hours. None have helped me remove my account or information. So in recap you get fake and useless internet badges instead of actual help. And an endless amount of even more useless emails. And what appears to be an actual runaround instead of an account removal.
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Not Helpful
This is pretty basic stuff. My company offered this application as a substitute for mental health benefits. I found the advice was rather simple and insulting. ‘Just Breathe’ is not really helpful for people with anxiety. The modules were simple and may be suitable for people without mental health issues but for those of us who do, your time is best spent with a provider.
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