McGriff Benefit Access User Reviews

McGriff Benefit Access
McGriff Benefit Access
McGriff Insurance Services, Inc.

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Leave a Review McGriff Benefit Access
  • Pretty Easy to Use

    The app is super convenient and helps me file my claims for reimbursement in a much more timely manner. The only reason I didn’t give it the last star is because I find myself ever-so-slightly annoyed that there’s no “keep me logged in” option and also I have to scroll to enter a date instead of just typing it.
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  • Best insurance ever

    Been with them for the past two years and never had any problems with them
  • So easy

    App is easy to use. Upload receipts and doing everything from your fingertips.
  • Such a time saver!

    Could be 5 stars if they made a couple small tweaks. Suggestions: have End of service auto populate with date entered for Start of service. Remove unnecessary click in Category & Type to get to Dental Medical Ortho etc. AUTO SPELL would be icing on the cake!
  • Remover your login!

    It was a lattice tricky singing into my HSA the first time since my job doesn’t use the mcgriff for insurance but after that it was pretty easy
  • Poor customer service

    Always had issues trying to be reimbursed. Finally learned my lesson and just began uploading all my receipts as soon as I had a service done and or picked up meds. Now in the past year that is not good enough. My card has now been denied services 4 times due to no receipts being submitted. Yet how funny, that all I’ve had to do is go to uploaded receipts and resubmit. Beyond ridiculous to have to go to these lengths to pay for medical services with our own money.
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  • Friendly Customer Service and easy to use app

    My company was sold and I have not received my new HSA card yet. My old card was deactivated yesterday and my son and husband had eye doctor appointments today. I called customer service to find out the status of my new card and asked for information about reimbursing myself since I had to pay out of pocket for today’s visit, customer service was very friendly and the app to reimburse myself was easy to use.
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  • Simple and fast

    Highly recommend this app. Very simple, intuitive and easy to use. Saves time.
  • Easy and Convenient

    Love the ease of access to be able to reimburse myself as soon as I walk out of the doctors office or the pharmacy.
  • Unable to login

    Security questions mark as incorrect on the app but work just fine on the website. I’ve never been able to log into the app even after uninstalling and reinstalling and resetting my information multiple times. Waste of time.

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