Leave a Review East Coast Credit Union
Survey:
The staff at my location are always pleasant. They greet you cheerfully. They are always so patient and understanding while helping those of us with little understanding of technology.
I have never left my branch frustrated or uninformed. The staff is very good at resolving issues and supporting me. Well done. Always a pleasant visit.Show lessAN@NS
Editing contacts
i had to create new contacts when I need to edit the old ones. I am sure there is a way. It is not obvious. Thanks; LeonL MacLellan
Poor performance
Poor performance today .
Paid some bills .
Previous versions ‘remembered’ amounts that I had paid to the payees which I was expecting.
Secondly, I had to type in my amount two times before I was able to move to the next screen .
Poor performance.Youare-kidding me
Not user friendly
This app is not user friendly, responsive, nor up to date with current technology.Hockeymom9803
What Adam seaward thinks
Best bank I’ve ever been with, your employees are the main reason I’m with you guys.
Your app needs to be re written by someone who actually knows what they’re doing. It’s horrible. Rarely actually works.AdamSeaward
Excellent Web Site
Excellent online banking siteDaveJ250564
Review
It’s very frustrating to have to enter both a password and verification code every time I need to go into my app. Which I do frequently to move money around as to not have it all sitting in my cheque account so that if someone ever auto scanned my card they can’t get a lot at once. I appreciate the fact that it’s an extra security for customer but once you enter it once you should just be able to use face recognition. That would make it a lot more convenient.
Thank you for your time and have a wonderful day 😊Show lessmagickwillow12
Good for a bank but
Can’t do payments through the phone, like use the phone as the bank cardDomcrom
Easy to use
It is easy to use I do all my banking on it an if I can do it anyone cansmi555
My life is much better now
Was the best Thing I did switching to East Coast CUVM Allison
