Bring back the annual renewal option
Ok, the app is great, player lineup, replays, national and international Diamond matches available, and easy to access. However I’m cancelling my subscription until the annual option is returned. I love my netty, but now that you can only subscribe weekly or monthly, the prices are crazy. It’s cheaper to purchase 17 weekly subscriptions (14 normal games plus 3 weeks of finals) than it is to get 4 monthly subscriptions (~16 weeks) plus one week.
I don’t think this change has been thought out well.
I don’t think this change has been thought out well.
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App update
Even though I sent the message blow - nothing has improved 😩😩😩Really frustrating cannot update the app as requested since the changes. Has some glitch somewhere 😩😩. Please review and fix.
Missing the games 😡😡😡
Finals day and really angry that I still cannot update the app to watch the finals on my iPad 😡😡😡😠😔😳
Missing the games 😡😡😡
Finals day and really angry that I still cannot update the app to watch the finals on my iPad 😡😡😡😠😔😳
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Response from developer
Hi there, thanks for reaching out. We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details with our customer support team. Please select the "Crowdsupport" option from the app more menu and raise a case. Thanks
So happy to be able to watch Suncorp
I have been using this app for 4 years and love in the UK. As long as I have good internet, the replays and previous matches play just fine - no blurriness. There have been a lot of positive changes made to this app over the years - I like the fact that I can now skip forward or backward by 15 secs and that replays start where I left them now rather than from the beginning. Some of the reviews below are unfair - this is the only way to consistently watch the suncorp league from the UK and a year subscription is really reasonable. The only thing I would change is the fact that some of the articles on the home page give away the match result even though I have chosen a setting that hides the scores.
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Superb
This app is fantastic especially for its price. It is the only way I can watch SSN here in the UK so I am really grateful for it. I think people are being really harsh in the reviews about what you’re getting and how much you have to pay in comparison. Very impressed all in all
Response from developer
Thank you for the 5 star review :)
Love love love
Fab app! I watch from the UK and it’s literally been my main entertainment throughout 2020! I’ve used the option to hide scores. Not managed to watch much live but I always find the picture quality is great. Love the commentary too, so funny. Now the season is nearly over I’m going back over old Quad series. So many matches to watch from previous seasons of SL too. Brilliant.
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Great value
I think this app is great. I choose to pay the $30 annual fee which allows me access to all of the Suncorp super netball games as well as all the international games. What more could a girl want! I love that the app developers have listened to the customer and we are now are able to cast live games and replays instead of watching them from our phone or smaller devices. Well worth the money
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A little disappointing
I pay for the app as I’m not a Telstra customer and overall it’s a reasonable app. But this season I’m having trouble Chromecast.
I have 2 TVs both with chromecast. I can stream live to both Chromecast but when I want to watch a replay I can only watch on one tv. Both Chromecast are identified on the device but regardless the stream only goes to one tv. Which is incredibly frustrating. I see others are having similar issues.
And worse when I tried to log an issue through CrowdSupport in the app I have to log in as a Telstra customer?!? I’m paying for the app and yet I can’t log an issue.
A few other issues as well:
- freezes often
- even when I’ve selected scores are hidden, news articles of results on the home screen often give away results. Annoying when you want to watch replays
- Players bios either don’t exist or are out of date
I have 2 TVs both with chromecast. I can stream live to both Chromecast but when I want to watch a replay I can only watch on one tv. Both Chromecast are identified on the device but regardless the stream only goes to one tv. Which is incredibly frustrating. I see others are having similar issues.
And worse when I tried to log an issue through CrowdSupport in the app I have to log in as a Telstra customer?!? I’m paying for the app and yet I can’t log an issue.
A few other issues as well:
- freezes often
- even when I’ve selected scores are hidden, news articles of results on the home screen often give away results. Annoying when you want to watch replays
- Players bios either don’t exist or are out of date
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Response from developer
Hi there, Just letting you know that we have released version 2.9.4, please update to the latest version and this issue will be fixed. Regards
STOP PUTTING THE RESULT IN THE HEADLINES ON THE HOME PAGE
Hire better writers who can write headlines that don’t give away the result on the match reports on the home page. I have it set so that the scores are hidden, but then you ruin it by giving away the result in the headline. Here’s an example of a headline that doesn’t give away the result for those of us in other time zones watching the replays: Match report: Firebirds v Vixens. See how easy that is, rather than your effort. Apart from that major annoyance I enjoy using the app. It would be 5 stars if you didn’t spoil the result of the replays without needing to.
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Please fix
Please make it so once you have set to cast you can click out of the app and go on other things on your phone again without the cast stopping. This never used to be an issue but now it is 👎
Response from developer
Hi there, thank you for the feedback. Please stay tuned for our next app update which is dropping very soon. This will have that fix for you.
Amazing value if you are in the UK
Crazy cheap, you can watch all the Suncorp games from the UK and sometimes international ones as well (I think only ones which don’t air in the UK). Live games and on catch up. You can also set it to hide the scores so you don’t know the result when you log into watch on catch up. The app also has stats, interviews etc. Only flaws are catch up isn’t available straight away after the games, tends to be a couple of hours later but sometimes varies. Usually fine since the games are 3/4am so they’re available when I wake up in the UK. Also I would LOVE to be able to connect this to a Fire TV if they made it available!
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