OnTheMarket Property Search User Reviews

Top reviews

Decent App but lacking some important features

The app is user-friendly and includes most of what you can find on Rightmove. However, a key feature that I feel should be added is a filter for the number of bathrooms and parking availability. Currently, this is inconvenient as I have to open each property listing to check these details. Please consider adding these features soon. Thanks!
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Map better than Rightmove

The features of this app are much better than RightMove - on map view you can see which properties you have recently viewed (grey) and favourited (heart) so you don’t keep reviewing the same rubbish over and over.
Down side is that this website has the least properties on it, but hopefully that will change!
IMPROVEMENTS: Ideally it would be good if you could make notes that come up when you view (e.g., when you click on a 3 bed a note could say “3rd bedroom too small” and you move on without reviewing) or you can mark properties to be hidden in searches (you can toggle hidden ones off and on).
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Response from developer

Hi there, thanks so much for your five star review. We really appreciate your detailed feedback and suggestions for improvement. We'll be sure to share these with the team for future improvements. Thanks for using OnTheMarket and all the best on your property search.

Map for shortlisted saved lists

The feature I miss the most since the overhaul is the ability to see the shortlist as a map overview. Working with keywords is problematic for self typed ones on iphone, can only use 1 per search as the interface hides the list.
App captured more data from me than was necessary like where I work etc, which has the potential to be useful to the AI to tell my my likely commuting time, but not seen that functionality bearing fruit yet.
Overall I like the app look and feel, but definitely saw some of the basics go down in ease of use of late.
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Response from developer

Hi Nonnie73, thanks for taking the time to leave your extensive feedback. We really appreciate it. We have made some changes to our app and add some new exciting features. It's great to hear you love using our keyword search, the suggestions that appear are just suggestions and you can also free type by selecting the text box and adding your text. To access your VIP's, these are located under the map in 'Nearby' - here you'll see Stations, Schools and your VIPs. If you have any specific issues with the AI search, please do share these with our team at support@onthemarket.com so we can continue to improve our app for all property seekers. Again, thank you for your feedback and we'll ensure this is shared with the team for ongoing improvements.

Awful layout, just terrible

Since they have updated this App, it has been terrible to use. Awful layout. All single file, one by one and a huge map that takes up all the page. Preferred the original search and layout. Where you can choose, then look at map. Whoever thought of doing this has no idea. Very limited view. Not user friendly. Please switch back. Your biggest competitor has it right. You have gone in the complete wrong direction.
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Response from developer

Hi there, thanks for taking the time to leave your feedback. We do appreciate all feedback received. There are still various viewing options and you can switch between the list and map view to suit your preference. Thank you and all the best on your property search.

Not the most user friendly

As an agent I often have clients saying they don’t use OTM as it’s not v user friendly. I think when you do a search it should show how many properties come up, you’ve no idea how many are available in the area you’re searching. Also the ‘sort by’ button should say what it is rather than just have arrows. It doesn’t seem to have been given a face lift for a long time. It’s all v well saying they’re going to be the biggest portal but don’t forget the grass roots!
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Response from developer

Hi Bertiewatt, thanks for your support and feedback. We're pleased to announce that we have released a new version of our app. If you haven't already, please do update to the latest version, your suggestion around sorting and total properties should be resolved as this now displays and the app's certainly had a face lift now! We hope you love it. All the best.

Push notifications not working on iPhone

Good that this app seems to list most rental properties before other property apps. The rental market is really fast in Edinburgh and getting viewings can be competitive..

However push notifications don’t seem to work. I’ve tried everything - reinstalling, resetting my iphone, turning it on and off endlessly. The prompt to allow notifications never appears. Only the location service prompt. Do you support push notifications?
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Response from developer

Hi there, thanks for your feedback and review. We're pleased to hear you enjoy searching at OnTheMarket. Regarding the push notifications, could you please check and let us know if you're still encountering this issue after updating? You can email the team at support@onthemarket.com. All the best.

On the Market

It’s a great app for moving but it doesn’t have enough houses

Response from developer

Hi there, it's wonderful to hear your feedback on our app. As we're sure you're aware, the market is constantly changing with new properties becoming available daily, we'd recommend you sign up to instant alerts to be among the first to be notified as soon as something suitable becomes available. Be sure to add filters to your search and create an alert from this. If you need any assistance setting up an alert, you can reach out to us at engagement@onthemarket.com. We'd be more than happy to help. Thanks and all the best on your property journey.

Needs some improvements

I like that you can see extra info like mobile signal and broadband speed- a real nice touch.

Just copy how Rightmove does map search. It’s a real let down on this app, and so easy to fix. I like to roam around into different towns and villages, and re-search areas with one tap. This app doesn’t do it, but it should.
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Response from developer

Hi Tim99x, thanks so much for your review and feedback - we really appreciate it! We're always looking at ways to improve and improved map functionality is something the team are looking at. If you have any other suggestions or ideas of functions you'd like to see in our app please send them over to engagement@onthemarket.com. Thanks

Poor man’s Rightmove or Zoopla

Awful app. No help to anyone wanting to easily find what they want. Map search doesn’t allow you to switch to gallery view. You can only click on the map, so can’t find newest properties in that area. This is a basic feature and it’s missing. The late 2022 Rightmove update made their functionality far weaker here also, but still 1000x better than this rubbish. PLEASE DON’T WASTE YOUR TIME WITH THIS APP!!!

Ps I got a worthless, time-wasting response off the developer telling me of very basic features that do exist…it was like a 3 year old competing at the Olympics.
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Response from developer

Hi there, we're sorry you're not enjoying using our app. We're always taking on feedback and looking to improve the functionality, so we do appreciate your thoughts. When viewing search results in map view you can tap the arrow in the top left corner and that will return you to the list view. On map view each pin drop allows you to tap and then swipe through the gallery images for that listing. Tapping again will then open the full listing. We'll soon be releasing some more updates to our app, if you have any further ideas or suggestions for improvements please email us at engagement@onthemarket.com . Thanks

Really effective app

Offers more functionality and results than competitors. Just one ask: I can’t seem to find the number of results that appear in my search… I can see page numbers but not the number of houses

Response from developer

Hi there, thanks so much for taking the time to leave your feedback and a 5 star review. We really appreciate it! In regards to the number of results in a search you'll be pleased to know that we'll be looking to add this in over coming months to the app. In the meantime, if you visit our desktop website you can see total number of results in a search there. Thanks again and all the best on your property search.

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