Konstella User Reviews

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  • Crashes a lot!!!

    The app keeps on crashing and can’t even finish reading a single update from the teacher. Quite frustrating! The old emails way wouldn’t have this problem.
  • Not getting half of the messages on time

    I experience issues with this application used by my son’s school for communication. At least 50% messages don’t come on time. They appear days/ weeks(!) later. I missed a lot of valuable information pertaining to my son’s education. Some messages have no body, only title and acknowledge button. Extremely frustrating!
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  • Over notifications

    Downloaded because I kept getting emails about random parents chatting. Don’t care. What do I find? No setting not to be immediately notified on my phone for a chat message. How many chat apps do I have to have? I’m either chatting on the app or not. This app forces chat notifications so either I get spammed or turn off all notifications. Don’t force notification. One star.
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  • Limited app and lags website

    Our school has used this for one full year and starting a second. Compared to the computer version, the functionality is very limited and not real time. Neither the website or app are intuitive. I constantly need to help people navigate the sections to find information. Exchanging messages with people is unreliable. I may get a message alert but when I try to go to the conversation the most recent exchange doesn’t appear for minutes to hours. It’s a great idea in principal but not very user friendly and lacks good online help and tutorials.
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  • Admin and Parent

    Highly recommend this app! I use with two different schools and it has been a huge support for families and leadership! Communication is easy and consistent. Builds relationships faster and well between parents as well as between leaders teachers and parents! Calendar is very useful including the ability to sync to different calendar programs. Carries over from year to year. Program and app Support is fantastic and responsive. Something to be aware of is try to use the full internet version once to get used to it then the app is easier to understand.
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  • Not happy with my school selecting this app.

    First registration is hard to see. Dark gray on dark green? Any thought to contrast? I know I can read the screen but really small fonts makes it hard for Grandparents or some Parents during registration and usage. My favorite, trying to send a private message to another parent or teacher, and I get a blank white screen, no keyboard no way to write a PM to someone. Any thought to Quality testing? Last the incessant notifications one day in any my phone buzzes more due to this app than my work. Not happy with my kids school choosing this poorly implemented app.
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  • Excellent app for organizing school/parent communication

    Our school started using this program/app this school year and it has been an incredible timesaver. Where beforehand we had many different platforms being used my different classrooms/committees, we have now streamlined almost all communications, sign-Ups, event postings, etc through this app. It takes some getting used to, like any new program, but 2 months into the school year it is proving very worthwhile. There is also great feedback between the user and the app creator. Recommend!!
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  • Great for communicating but...

    Why is it not possible to have the dates hyperlink to my iPhone calendar. I can’t be the only one who lives and dies by their calendar. This is my only problem with the app, please add this feature!
  • It's a great start

    It's very nice to have a good communications app for the school. I like how easy it is. The phone app is more limited than on the computer and overall still needs some development, but customer service is open and responsive to input.
    Thanks
  • slow and glitchy

    i despise this app with every fiber of my being. It is unfathomably slow and unreliable to the point of uselessness. It takes forever to load messages, i can never tell when they've been updated and more often than you can imagine it just freezes and shows a blank screen. I hate hate hate this app and I'm annoyed that my kid's school has decided throw all school communication into this spectacular piece of junk.
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