Leave a Review My Robi
Every 2-3 days after the app logs me out! Annoying
Whats the purpose of an app if i have to log into it everytime i visit the app. This can also be done in web version where with a otp i can log into my account. Please fix this problem and make our life easier.Sadik64103
Developer Response
Dear Sadik, sorry for the inconvenience. Please restart your handset and try again to login. We are informing our concern team about the matter. Hope your problem will be solved soon. Stay with Robi.Trying to do better.
The new user experience is much better compared to previous versions but some areas lack enough contrast. But overall it’s a good experience.Aerfan Uddin
Developer Response
Dear Aerfan Uddin, thanks for your feedback regarding My Robi App. Please let us know, if you have any specific suggestions regarding the app. Please share with us in detail through e-mail. Our official e-mail address is: 123@robi.com.bd. After knowing that we can work on it accordingly. Stay with Robi.I take that as an indication that I have to go back and get the stuff from you tomorrow and then
The first time the team had playedToo much of the world
Developer Response
Dear Customer, thanks for rating us 5-star. Stay with Robi and keep using My Robi App.Optimize new My Family Menu
The new release includes revamping my family plan menu which is way more organised than the previous menu. Although the packages list is still small to choose from.mdasifulhaque
Developer Response
Thank you for your appreciation and for rating us 5 stars. Keep using the "My Robi" App.Need to Update App interface.
Robi's mobile app has gone from messy to awkward with the current update. There is nothing arranged, arranged. It has become very difficult to find what you need in the rush of so many offers.
The home screen needs to be more beautiful and organized. It would have been nice to see the amount of money, usage amount, outstanding amount, elite group on the front page especially as before.
What was the need for an app to tap everything? No Missed Call Allot On-Off option. Emergency services are all lost in the rush.
I am once again disappointed with Robi.Show lessAbeer58
Developer Response
Thank you for rating us 5 stars. Hope you are enjoying My Robi app.Balance not updating.
I've been experiencing a persistent issue with the Robi app on iOS version 17.3.2 (App version 6.4.0).
The app consistently displays an outdated balance upon refreshing, only showing the correct balance when reopening after completely closing it.
This inconvenience makes it frustrating to obtain real-time information without going through the hassle of force-closing the app.Show lessjfBiswajit
Developer Response
Dear Biswajit, Sorry for the inconvenience. To resolve the said issue please call 158 and make a complaint for your issue by following the next instructions. Hope our concerned team will update you very soon. Stay connected with Robi and keep using My Robi app.Share or Family share
In IOS Appstore couldn’t find the option of share pack or Family share option .. plz be updated . Its a crucial option for me.. regardsRAZiNrmcf
Developer Response
Dear RAZiNrmcf, for your kind information currently our updated version My Robi app has added family pack option. Please update your My Robi app. Stay with Robi.You need to add incoming call history in app
I need incoming calls history alsoJubaidul
Developer Response
In this moment, we don't have the incoming call history. We only have outgoing call history. Thank you for rating us 5 stars. Hope you are enjoying My Robi app :)After so long it seems that the app is great
After so long it seems that the app is great. I found it much easier and smoother to use than before. I expected such an app from Robi for a long time. Maybe in the future I will get something more beautiful from Robi. However, some problems remain. For example, any type of money recharge or bill payment should be updated immediately. It is important to solve this issue. On the other hand, even after launching the Volti service, it is not giving correct information which needs to be resolved. Such information does nothing but create confusion. Which is sad. Robi Elite Points do not seem to be properly updated regularly. Until *1213# is dialed. This is also sad. Home page has everything except sms no information. Like talktime, about the internet.Show lessDeveloper Response
Thank you for rating us 5 stars. Hope you are enjoying My Robi app :)Internet With Voice
I think package price is expansive but internet with voice network was too good .Proma Sheikh
Developer Response
Thank you for rating us 5 stars. Hope you are enjoying My Robi app :)
