Leave a Review Hubstaff Time & Hours
Doesn’t show correct times
Takes far too long to update with the correct times. Killing and restarting seems to be the best way to get times updated. Then there is the issue where stopping the timer doesn’t always stop it. And when it finally updates, I have to delete a lot of time.No a hope
Developer Response
Thanks so much for letting us know! This kind of feedback is incredibly valuable to us. If you use the "Report an issue" button in the app, we'll get all the information we need to dig into the specifics of what's causing this issue for you. You can also reach us at support@hubstaff.com and we'll assign the team to take a close look into this and your other business needs.Wouldn’t confirm email
Kept hitting the link to confirm email and it wouldn’t work. Deleted app.Notthestrawberrypatch
Developer Response
Thanks so much for letting us know! We've addressed this issue and you'll be able to get right back to empowering your team. We'd love to hear from you at support@hubstaff.com if we can personally assist you with your business' specific needs.Unable to create mandatory fields
Hubstaff is very confusing. I’ve used it for over a year and a half and they’re unable to meet the needs of my very small business. They won’t have video chats to walk me through very confusing processes, and instead send videos and guides that do not help me with what I needed to do.
Pros: Very cheap.
Cons: limited customer service… the app doesn’t update minute to minute, there is typically a fifteen to thirty minute delay on time. I cannot create mandatory fields for my contractors. It’s very confusing for my contractors to use when tracking time, because a lot of the times it doesn’t update times inputted right away, leading to multiple entries with missing fields. They don’t do video chats to walk you through the processes.
I guess you get what you pay for. I will be moving to a different platform.Show lessMstahitisweei