Doesn’t work on iPhone
Doesn’t work on iPhone
Unable to activate
Useless app! Impossible to activate
A Waste
Not able to activate it on my iphone.
For those complaining,try kcb iBank,it’s 100% efficient 🤗🤗
Gj
Cant activate app
To activate the app, I need to dial *522# and select number 9 (my account), then select activate app which is supposed to give you a code. The problem is, I cannot find the option under my account to activate app, its simply not there. Please advise as to how I will activate this app, because it is very useless right now.
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Dysfunctional App
Been banking with KCB for quite sometime, newest update renders the app unusable. Issues accessing ‘account’ section with constant error statement: “An error occurred during processing your request. Please try again”. Once accessed (after 5 or more tries) the same error message pops up when accessing statements, or statement section is not displayed at all. Values are sometimes incorrect (money in the account, but a value of 0 is displayed).
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App not working
It is impossible to activate the app on iphone. The USSD option given to activate account doesn’t exist.
Awful Application
Awful app services and and the worst customer service experience especially for iPhone users who have to go through an extra process to access the app,
Mobile banking KCB Kenya
This app is brilliant when it works.
It is however the most inconvenient app when it fails to work. They should fix the activation issue.
It is however the most inconvenient app when it fails to work. They should fix the activation issue.
Terrible!
Terrible support. Such a shame that such a big bank cannot seem to get something as simple as an app to work.
