Leave a Review VPN Fast & Private by IvacyVPN
Version 7.1.14 app won’t on some jailbreaks
Ivacy has been working as intended for a while, but the newest update 7.1.14 prevents the app from opening while in the jailbroken state for my iPhone X iOS 16.7.8 using the palera1n rootless and rootfull version. It does work in the non jailbroken state for the x but that’s useless for me. Downgrading the app to 7.1.13 one the iPhone X fixes this problem. Although 7.1.14 doesn’t work with that specific iPhone X setup, it does work with my XS Max iOS 16.1 jailbroken with Dopamine 2.1.7. I hope this just a bug and that it gets fixed soon!Show lessWorst VPN application
I just bought the lifetime subscription from the 1 day ago and untimately i realised this is not working and wasted few hours to connect. The 15 minute free service works and as soon as you login and buy the service, it stops wrking. I've emailed them many times on the ticket to have refund and I dont want to use their service but they are unwilling to refund the amount and asking to send proof that I'm not able to connect. This is such a waste of time and you guys are such fraudsters while wasting customer money and time. Stay away from this VPN. Frauds!!! Zero stars for you guys.Show lessDeveloper Response
Hi there, This is Valerie from Ivacy. My sincerest apologies for the issues you faced. As Customer Success Manager for Ivacy, I am making it my personal responsibility to resolve your issue ASAP. Kindly connect with me directly by emailing at helpdesk@ivacy.com or You can also join our 24/7 support team at www.ivacy.com Regards, Valerie EvansAwaiting a substantive response - updated
I have been using Ivacy for a few years now and had been very happy with the service. Fast connection, decent app, a lot of options on where to connect from, etc. Recently, the app has changed and is now asking me to log in every single time I use the app to connect. I might be temporarily disconnected, switch from Wi-Fi to cellphone or vice versa, or anything else that disconnects me from my VPN connection. I need to re-login every time. I have requested some assistance on the matter at least twice and gotten the same response, that they are working on it. It has been months and still no signs of resolution. It’s very disappointing since until now, the service has been very solid for me. I’m not a heavy user. I use the VPN when I am logging into secure accounts remotely, so it’s not like I am heavily accessing resources. I had not wanted to post a negative review with the hope they would resolve the issue within a reasonable time frame, but I guess that’s not going to happen. I am happy to amend the review if they address this issue but not until they do so.
***Updated review ***
The login issue was resolved and the VPN connection has returned to being a solid performer for me. In fact, it has not become my primary VPN due to ease of use, speed of connectivity, speed of connection, and overall reliability. Back to 5 stars. Thank you.Show less