Roost Smart Home User Reviews

Top reviews

Piece of crap

No way to connect it over wifi and when using sound, the app crash.

The Device is in the garbage.

Disappointing

It seems like they had a good idea but haven’t made any updates in several years so the product and app feel ancient. Makes you think they’re probably going to end support pretty soon and close up shop. It’s a shame they don’t even try to update it. This company desperately needs to invest in itself.
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Can’t connect devices via app

Cannot connect any of my devices via the app

Useless

Unable to connect leak detector to WiFi after multiple attempts and troubleshooting. The detector sees the WiFi but connection times out every time. Trash product and app.

Didn’t work

Insurance provided me with a smart batter + water detector. I tried for an hour to set up the battery. (I have smart bulbs, cameras, doors, etc. not exactly my first rodeo) it never worked. Gave up and threw the thing away.

Garbage product for garbage experience

Product doesn’t open easily. Product does not connect to WiFi. App crashes multiple times as I try to connect to WiFi. Don’t waste your money or your time!! What a waste of space for a garbage product. Unacceptable.

Crap

The device can’t connect with my wifi via iPhone and I’m tech savvy. We keep going round the setup process which leads me to a troubleshoot page that says “oops can’t find anything”. For my last attempt I get, “server Unavailable…”.

Why would anyone trust a basement flood device with this crappy mobile app!?Service Unavailable
The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request. Service Unavailable

The server is temporarily unable to service your request due to maintenance downtime or capacity problems. Please try again later.

Additionally, a 503 Service Unavailable error was encountered while trying to use an ErrorDocument to handle the request.
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A fantastic aid to safety

Every house should have Roost smart batteries in smoke detectors to add an extra layer of alerts even when away from home. I’ve been a user for more than 4 years and wouldn’t be without them. Just added another in the garage.
Fantastic, well done

Piece of crap

Doesn’t work. Can’t connect to my wifi. Tried several times.

App has gotten worse

Bought smoke detector battery to be able to silence nuisance alarms for a very high smoke detector. Worked fine several years ago. Now that Roost has multiple products, the battery controls are gone.

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