Disappointing update
First time the apps been updated in four years. Still Waiting for the following.
• ability to send files/images
• live chat (if two people are looking at this chat the other can't see formilla's chats, without resetting the app. This can cause two people to have a conversation with a customer)
•removed ability to copy and past customer details from app.
• ability to send files/images
• live chat (if two people are looking at this chat the other can't see formilla's chats, without resetting the app. This can cause two people to have a conversation with a customer)
•removed ability to copy and past customer details from app.
Show less
No Alert
This app will not alert you of an ctive chat request unless it’s open. So that makes no sense.
App shows no chat history
This is so buggy cannot use it. Blank screen for chat history, please fix it. I am a paying customer
Good app so far!
Would LOVE to see landscape mode on the ipad so I can use it more effectively with my keyboard.
Give me so much help
Unfortunately I was taken ill rushed to hospital and my renewal was due
Zack and Aaron helped me so much the way you should treat clients I obviously
did not have a desktop computer with me so Zack sent me a link to PayPal so I could pay for two years having done last year just to see if it worked out for our company which it did.
So I paid for the two years fourth visitor to our website I won a nice job and it all thanks to Zack.
I would just like to say a big thank you and a very happy client.
Zack and Aaron helped me so much the way you should treat clients I obviously
did not have a desktop computer with me so Zack sent me a link to PayPal so I could pay for two years having done last year just to see if it worked out for our company which it did.
So I paid for the two years fourth visitor to our website I won a nice job and it all thanks to Zack.
I would just like to say a big thank you and a very happy client.
Show less
Great App
I’ve been using this app for my business for years! The only slight issue I have right now is the app on the IPad Pro. This app is amazing, please fix the minor glitch!! The app will not turn to landscape mode on the iPad Pro.
Thank you Formilla
This app is super helpful! The convenience of being online while away from my desk is great.
Unable to load app
We pay a premium every month for your online chat. On desktop it works fine, on the actual app good luck answering to any of your online visitors. We will be cancelling our subscription (3 year long customer)
Great company bad add
The features and ui of the app is really bad compared to online. You cant see any previous chats in the completed chat or they seem to even disappear when talking to people. Tideo is better but hoping this one improves soon since I switched.
Massively helps your business!
Easy to use, easy to set up app, multiple agent accounts needed ? No problem formilla has done a great job in making a top live/support chat app.
