NCFCU User Reviews

NCFCU
NCFCU
New Cumberland Federal Credit Union

Top reviews

Very User Friendly!

I have no problems figuring out how to do all my transactions! I do All my banking through this app, and truly appreciate the speed and ease!
THANK YOU!!!!

Response from developer

We are so happy to hear you love our app! Thank YOU for being a member!!!

Great app & Great bank!

Makes banking very easy for me.

Response from developer

Glad to hear it! Thanks for the awesome review!

How to write the cents on the deposit

Horrible , why it doesn’t give the option of take pict manually first? Oh well , took forever to deposit 2 checks I couldn’t include the cents , there is no dot to add the cents , horrible app

Response from developer

Sorry to hear you are having issues depositing your check. If you are using a non standard keyboard, the decimal point can be hidden. Please give me a call directly if you are still having issues. 717.774.7706 X 219. - Scott

Great but

The app has never been an issue, I just wish we could get access to loans and everything else that you can get from the website

Response from developer

Your loan information is available in our app. Please call us @ 717.774.7706 for assistance.

Great local credit union

App always works flawlessly. Good job NCFCU!!

How well do I like the App

Well at first I used the app it was good the way it displayed all my accounts I liked that but when I went to transfer between accounts it was very difficult to select an to transfer from because the accounts are hard to select they roll up and down and are hard to pick the account you want I think the way t do this easy is to put the in a column flat out that and not have them roll
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Response from developer

Dear Member, It sounds like you are using an old version of our app. Please ensure your operating system and app are on the latest version. If you are still having issues please reach out to me directly at 717.774.7706 X 219. Thanks for being a member. Respectfully, Scott

Ncfcu

Great company with friendly staff. I have the utmost regard for a Mrs. Howsare who is a pleasant, helpful and gracious soul. IT’s people like her who make banking comfortable and convenient. My hats off you you all! Thank you for the years of work and determination to become central Pennsylvania’s leading credit union.
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Response from developer

Thanks for the great review and thanks for being a great member!

Overdraft charges

Stop paying bills from my account when there is not enough money. Then you charge me $35 each time. Please STOP. I made a mistake and NCFCU keeps making it worse. STOP with the extra charges. Ccchhhh38

Response from developer

Dear Member, Please give us a call and we can look into this for you. Thanks for being a member.

Remote deposit

Less than user friendly -

Response from developer

Sorry to hear you are unhappy with our remote deposit. Please reach out to me directly at 717.774.7706 x 219 and I would be happy to look into this for you. Thanks! Scott

Best credit union

This credit union has the most helpful and understanding people I have ever met.

Response from developer

Thank you for the amazing review! We are glad to have you as a member.

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