Why can’t u login?
So first you guys take the app down for a while. Ow it’s back up which I’m actually elated that it is back up but now why can’t I login with my existing login info ? Can’t even contact you guys on the site about this?Not able to login
It’s not even allowing me to login how am I supposed to use this app?
I’m using iPhone 13 pro with iOS 5.5.
I tried deleting the app and re-downloading it but it didn’t work.
Can you please look into this so I can at least use the belt.Scam
Gel pads were just replaced, and it says to replace. Won’t start program. Got a message not related to complaint. My brand new gel pads were not good enough, kept saying replace. They are 20 bucks a pop, they should last more than 3x.Developer Response
Dear Customer, Thank you for contacting us with your inquiry. If you are getting a gel pad error then we would need to carry out some troubleshooting steps over the phone, as most issues are easily resolved. We are open 6:00am to 4:00pm, Pacific Standard Time, and 9:00am to 7:00pm Eastern Time -Monday through Friday and our toll free number is 1-800-551-2443. Can you please charge your controller for three hours before calling us. We look forward to hearing from you. Please do not hesitate to contact us if you require any further information or clarification, our telephone numbers are listed below.