Leave a Review SuperMemo
Don’t use flash card apps that don’t allow export
I’ve been using SuperMemo for a couple years now. v2.0 introduced some changes that make it significantly worse (soooo slow) for reviewing flash cards, so I’m switching to another service. I have about 2000 flash cards saved in SuperMemo and support let me know there’s no way to export them, so I’m going to have to copy them over manually. If you want to just use the premade courses, go for it, but if you plan to use this flashcard app as a flashcard app, please think twice before putting all your data into a system that won’t let you pull it back out. Learn from my mistakes, it will eventually bite you.Show lessdunkeyboy
Excellent language study app
Regarding the new app: Please add the option to switch back to the old font, which was perfect. For long periods of study, the new font is hard on the eyes (for example, the horizontal line in "e" is too thin and this slows down reading noticeably). Also, please fix search to allow searching for words containing accented characters. Also, in my opinion, TTS is useless if it ignores all punctuation and spacing. The old Android version is much better in this regard. Finally, I find the new course editor difficult to use because it can't display cards with a lot of text the way the old editor can. I very much hope you will not disable the old version. Overall, the improvements in the new app seem mainly cosmetic. I am looking forward to seeing functional improvements.
*****
I'd say that SuperMemo is one of the most useful and versatile language study apps available. Despite the deceptively simple interface, it can take a little while to appreciate all of SuperMemo's features. You won't regret spending the time. You can use it with courses purchased from SuperMemo and/or create your own courses and sync everything across your devices and browsers. Highly recommended.Show lessAs de corazones
Excellent language study app
I'd say that SuperMemo is one of the most useful and versatile language study apps available. Despite the deceptively simple interface, it can take a little while to appreciate all of SuperMemo's features. You won't regret spending the time. You can use it with courses purchased from SuperMemo and/or create your own courses and sync everything across your devices and browsers. Highly recommended.Show lessdisappointing functionality
This app is disappointing because the memory algorithm is sound.
The app is poorly implemented.
If you add your own cards for memorization. It all goes into a single deck. That is cumbersome and annoying. So, 130+ random cards to go thru at a time. No way to categorize this into different decks.
And the text is extremely small. Like 6-8 font size. Micro sized, hard to read.
Disappointing implementation.Show lessVacationer2
Rip-off; double bill; can’t cancel subscription
BEWARE! I downloaded the trial version; used it once; not very good and not worth the money. I canceled the subscription about 10 days before the first billing cycle. However, I was somehow still charged even though the app is not showing up in “my subscriptions” section (when you go to “system” -> your name -> subscriptions). To make matters worse, when I went to my PayPal account to stop the billing from the payment side of the equation, it showed that I was double-billed. (I do not have and have never had 2 separate SuperMemo apps). THIS COMPANY IS BAD NEWS!! Buyer beware!
Also, to cancel the subscription is a bizarre process and INTENTIONALLY CONFUSING. Specifically you have to go to the SuperMemo.com site, -> My Learning -> “cancel subscription”; you are given 2 choices, “cancel” and “revoke”. If you choose “cancel”, it cancels your attempt at cancelling the subscription; YOU HAVE TO CHOOSE “REVOKE”. This is an obvious attempt at preventing you from cancelling the subscription. The obvious 2 NONCONFUSING choices should be, “yes, cancel my subscription” and “no, do not cancel my subscription”.
Furthermore, if you want to cancel the subscription and be refunded, you have to fill out a “contract withdrawal form”.
Again, beware of this company!Show lessMr TypeA
Great languages selection but poor mobile UI/UX
Super Memo is great in terms of languages selection as well as each language proficiency (the most mature learning database/tool available on the market) but the UI/UX app design is poor comparing to other apps.
SuperMemo team, I am sure you can improve the app design pretty quickly.
Good luck!
Szymon - a big SM fanShow lessSzymon_Jojo
Developer Response
Thank you Szymon for your opinion! We really appreciate it and we're happy you are satisfied with the quality of our courses. We are in the middle of changing our UX and UI so we hope you'll like it. All the best The SuperMemo TeamTerrible App, Even worst customer support
I used to love the first version of this app. This version however, is a definite DO NOT DOWNLOAD! Especially in regards to their customer support. If you dare to ask 1 too many questions, they will straight up stop responding to you.
I signed up for their Premium service using my hotmail account on the assumption that it’d offer more customization over one’s flash cards....... It didn’t. Now that they know I want to cancel my Premium, they have straight up stopped answering if I contact them. This is a terrible app with even worst customer support.
I even warned in my attempts to contact them, that if they didn’t try to help or at least respond to me I would leave a bad review, informing others about their crap service. They didn’t respond because they’d rather keep my “Premium” service money than help a paying customer cancel. Even if that means avoiding calls and emails. So here we are. DO NOT DOWNLOAD!!!Show lessGodlessRounder42
Developer Response
Sir, as the support team have answered and as we answered you below, you have multiple accounts. You have to log in to the right one to cancel your subscription. We can't do it on behalf of the user. Please follow the steps you have received in the email.Do not download!
Not only is this a terrible version of the once great Super Memo 1. Specifically, this one doesn’t enable you to format your cards whatsoever: no color, no highlighting, nothing. But also, if you make the mistake of signing up for “Premium”, they charge you, you don’t get it and the customer service is such crap I’ve contacted them 6 times without 1 helpful answer. I think because they know I want to cancel the Premium they’re just jerking me around until I can’t get a refund.Show lessGodlessRounder
Developer Response
Sir, as the support team have answered, you have multiple accounts. You have to log in to the right one to cancel your subscription. We can't do it on behalf of the user. Please follow the steps you have received in the email.Best algorithm, better than Anki, still full of bugs
SuperMemo is superior to Anki. I have used both for many years. My biggest gripe with SuperMemo is that it never seems to work seamlessly. I always waste a lot of time with SuperMemo’s bugs, and I think that is largely the reason Anki has become so popular.
The biggest bug I have encountered lately is that courses I have purchased online do not register or sync in the app. The app makes it impossible to buy individual courses through the app itself which I think would bypass that problem. I have also found it impossible to log off of my account on my app and try to log back in. I would consider that a bug too.
I have tried the monthly plan and things seemed to work “seamlessly.” However, I would rather buy individual courses than pay monthly forever in order to continue with my repetitions.Show lessJskal
Developer Response
Thank you for your opinion. We apologize for the errors and inconveniences you have encountered. We are constantly developing our program and applications. In case of any problems, please contact us via the form in the application. Courses purchased online should be visible in the application. Logging out is impossible because it would still have to remove the courses from the device - a similar effect can be achieved by uninstalling the application.Polecam
Chciałam amerykański ale nie mogłam znaleźć ani kursu ani godnego polecenia native speakera. Ten kurs w pełni mnie satysfakcjonuje i nie wkładam wysiłku, jedynie trochę czasu w ciągu dnia a słówka i zwroty same wchodzą ;)Viki0007
Developer Response
Dziękujemy i życzymy powodzenia w nauce!
