Leave a Review Keyplan 3D Lite
Paid for full but can’t access it. Poor customer service.
Like a number of other reviewers, I paid for the full version years ago and no longer have access to those features. It appears they created two separate apps on the App Store (full and free). Those of us that paid previously were not given access to the new full version. When I try to download the features from within the free version, it just errors out.
I contacted customer support multiple times. Bizarrely when they did respond they tried to pretend that they were forwarding a response they had already sent me…and acted as if it must have gone to my spam folder (even though this email came through no problem and there was nothing in my junk folder from them). In their response they suggested I contact Apple and tell them I bought the wrong app and to ask for a refund. Huh? Even if Apple would refund me for an app I bought six years ago, because I “bought the wrong one”, I don’t even have access to the full version to request a refund.
It’s not a ton of money but it still stinks that I paid and can’t use those features. It could be a useful app.Show lessYrettu
Pretty great for an inexpensive app
I wanted something to help plan how to rearrange furniture in my friend’s apartment and this works like a charm. Pros: Very simple and intuitive to select and alter your furniture, walls, etc. I like that I could take a chair, resize and color it to be a loveseat that looked almost exactly like hers or make her unusual windows and save them. It’s easy to resize walls—almost too easy! I accidentally added 3’ to the size of her bedroom without realizing it and was surprised everything fit so easily. Cons: It would be nice if you could temporarily lock the walls when you have the size you want. See remarks above. I also had a really hard time manipulating small items like screens and curtains in both plan and 3D. My pencil kept grabbing rugs, the room, walls, everything BUT the Shoji Screen. Overall, I think if I were designing professionally I would buy one of the more expensive apps but for a hobbyist/friend helper like myself, this is a lot of fun for $5.99.Show lessYoga Zoya
Paid yet packages disappear
I really loved this app, it was easy to use so I paid for the full version. I then paid for added “packages” which were glitchy- it took a couple of days for them to be accessible, and some didn’t show previews. Worst thing is now they have “disappeared” as in, all the designs linked to any paid package that “crashes” are now GONE. It’s frustrating because we pay money for them. It crashes often and gives the option to email the developer which I have but nothing comes of it. Overall, I enjoyed using this app it was helpful and fun even! But not when the things you paid for just randomly disappear leaving your designs empty. And the “Restore Purchase” option is not working. At this point, I’d rather have my money back and remove the app but they aren’t responding. Such a shame considering how much potential this app has.Show lesslewmova
So Far Only Ok
The app is fine for basic room planning. It did take me most of a day to lay out my whole house. And that was after I paid for the full version. Once I paid the measuring became a bit harder. There is no way to make it exact, you can’t type in the measurement. Also the snapping guides are not friendly.
It does give me a basic idea of what I was looking for. Spatial placement, what I actually have room for.
However, I am disappointed. I paid for the “full” version. Which only gave me the ability to look at the samples in 3D. There are these packages that cost extra. That would not make the “full” version very full. I can’t even change the color of the walls or put flooring down. Furniture is extremely limited.
I highly suggest the developers of this app change the marketing. 2D Version, 3D version with multiple expansion packs for additional fees. There currently is no full version.
An actual full version would be nice. Pay one fee get it all. BUT - the samples should be fully viewable in 3D so you can what you are paying for. Just be transparent please.
Thank youShow less5 stars for free filters
Decent app but needs work
Aside from the in app purchases, this is the best, cheap floor plan app that I’ve found, so there’s that. It also has some pretty cool features for the price and is easy to use. The not-so-good? The additional packs can add up, and you miss out on some great design options if you don’t buy them. I also received an error with one of the pack purchases, and have yet to get it resolved. As mentioned in another review, I haven’t received a response to my email. Poor customer service just adds to the frustration. There are also some annoying features of the app, mainly when trying to move objects around. And I’d love to see the ability to add a roof and other exterior home features. If you want a cheap, easy app, this is perfect for that, but just don’t expect too much.Show lessSelindaKay
Awesome App!
I love the app and it really helps me visualize the ideas in my head. I have purchased all the packs and they are helpful and have a lot of great features. I recently got a new phone and after backing everything up to iCloud and transferring all of my data I redownload this app. When I logged on I still had my old floor plans I had make on my old phone but I had to restore the purchases I had made. When I tapped on the card to restore my purchase it just said loading for maybe an hour fallowed by failure to restore purchase. I was wondering if anyone else has had this problem and how to get around it. This is a really great app and I’d like to use it more in the future with the features I already purchased.Show lessJaceStraight
Easy to use, helpful. Needs house utilities.
Utilities, while unglamorous, are important to place correctly so that everything ELSE is placed correctly. Wish there were some piping and ductwork, electrical outlets, etc. I managed to add in piping by using the old cad trick of drawing a line (in this app, a thin wall) and another right angle wall as these have dimensions and then adding a thin column for the pipe.
-I’d like to add ductwork and will figure out a work around.
- Small items can be very difficult to move. I find that while I’m trying to move the small object, the whole view moves around. This can be quite frustrating.Show lessScuba LP
Not a monthly fee scam
Was trying to find a nice, simple tool for planning out our next house project, but every app we found would force a signup and try to rope you into monthly subscriptions before you could even touch the app. This app was clean, allows actual lite features without shoving purchase down your throat, and has more than enough features to plan out your next house.
We have not bought the full version yet, but from what we can see it looks like an individual purchase. If we confirm that it is, this product will be an instant buy from us (simply because they didnt force us to jump through hoops to get started).
Give it a try! It will be worth your time!Show lesscindyriver
Love 💕 love this app!
Mostly fits my needs and very reasonably priced. Super easy to use, and the drawings impress people when shared, especially the 3D view. Folks are really impressed when hearing this was done on an iOS device!
The biggest feature I could use that might not be a big programming lift is to be able to rename standard objects once they're placed. For example, the outdoor pack doesn't have all the kinds of trees I need on the diagram, so it looks like an apple orchard on the diagram. But in fact, there are several ornamental trees and such. I end up taking a screenshot and writing on there what each tree actually is. Which obviously needs to be redone every time changes are made.
Similarly, when creating a custom object (saving an existing configuration after making changes), it'd be nice to rename it to differentiate it from the original.
And the last relatively small-lift feature request is to put custom shapes in the correct category. For example, I made a tall yellow box to represent a specif floor lamp type. Whenever that lamp is placed in a new room, I have to remember that it's in the geometric shapes collection and not called a lamp.Show lessThe Notorious t.i.g
Just OK...
It works fine for conceptual layout, BUT it needs some simple improvements. For example, there's NO option for a sliding door? That's a very common design element! In addition, there is not an obvious way to design a deck in the outdoor elements. I had to build a “room” with invisible walls and add flooring, despite purchasing the outdoor add-on. Last, it was unclear that buying the "full" version only allowed me to save more than one design; it made it look like there was way more included for the fee. I was disappointed find that it was more and more purchases to get a remotely functional design suite. This could be made way better with minor improvements and some clarification.Show less2busy2readDirections
