Expedia Group Partner Central User Reviews

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Leave a Review Expedia Group Partner Central
  • Opening problem

    This morning I’ve encountered a problem in opening the app. I receive notifications correctly but can’t open the App

    Developer Response

    We appreciate your feedback. The latest version of the app should resolve the issue. Please use the latest version and email AppFeedback@expedia.com if the issue persists.
  • Feel Safe and Clean Place

    Hotel has been improved lot with cleanliness and great customer service…. I enjoyed my stay will definitely come back.
  • Perfect

    Very hotel friendly. Easy to operate and manage hotel booking with thus platform compare to other OTAs . Keep going
  • Message is faulty

    Messaging guest through the app has always been challenging. It never seems to work properly. It’s frustrating when you have to communicate with guests.
  • Hotel Collect

    I am having hard time changing my method of payment from Hotel Collect to Expedia Collect. Please make the changes asap.
  • App doesn’t work

    Over the last two years, I have had numerous issues with this Expedia partners app. I don’t take one nighters and I keep getting one nighters. People continue to show up last minute bookings for one night and when I turn them away because it’s against my policy. Expedia give me a bad rating for turning away individuals based on my policy. I called a helpdesk tech help support. For them to make the correction to my settings this is not taken by my input. I would love to be able to start over maybe is the fact that I’ve been on Expedia quite a while I don’t have the know how to correct it. This does not work for me.
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    Developer Response

    Hi. We're sorry to hear you are having issues with the Partner Central app. Would you mind sending any further details of the problem; as well as your property name and Partner Central user name; to AppFeedback@expedia.com? We need a little more information to help us troubleshoot the issue and improve your experience.
  • Not favorable to property owners.

    I have noticed since longtime that Expedia partner central is not favorable to hard working hotel owners. They rush to the conclusion Lightning fast instead verifying the facts. They promote shabby environment by allowing third person book the hotel rooms and by doing so they promote many crimes indirectly. I will not be surprised if they hit with hasty law suits down the road.
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  • Customer service

    Does not give accurate guest contact info so guests do not receive our check in information. If we use the app to send the check in codes it says unable to send because it thinks it’s a marketing message. Very frustrating and causes a lot of angry guests
  • Login

    Login required when coming from email reservation even with app on the device if device has app must allow email reservation to open up in app
  • Owner

    I have multiple listings with you. 6. Half of them are deleted. Or something. I cannot find and guests can’t either. Some manager. Consolidated all my building to one account at the beginning of the season. Whatever he did. ??? Didn’t get a reservation for the last 6 months.

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