HydroAssist User Reviews

HydroAssist
HydroAssist
Hydrocephalus Association

Top reviews

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The app won’t allow me to put relationship status to patient so I can’t progress in the app. Terrible update!

Update-It’s working now…thank you!

Response from developer

Anita, it should be good to go! Please try again. If you have any further issues, please don't hesitate to email us at hydroassist@hydroassoc.org. We're here to help!

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The app won’t allow me to put relationship status to patient so I can’t progress in the app. Terrible update!

This app doesn’t work anymore

I wouldn’t depend on it for the information when you need it.

Response from developer

I'm sorry you were experiencing difficulties with the app. We'd love to help you out. The new features are really helping patients store their data as well as keep track of symptoms when they are experiencing them. Don't hesitate to email us at hydroassist@hydroassoc.org.

I really thought this was a good idea

I’m rushed to the emergency. I go to the app to give them my information and the app won’t open at all. I’m afraid to delete it, I don’t want to lose the information. But if I can’t get into it useless. Please fix so I don have to delete.

Response from developer

We apologize for just seeing this message. We are happy to help you access your information if you are still experiencing difficulty. Please email us at hydroassist@hydroassoc.org.

It’s okay

I expected more from this app honestly. Would be better if I could choose from my photos to get the scans on there.

Response from developer

Thank you for your feedback! You can upload photos of your scans from your mobile device photo gallery. If this is not working for you, please email us at hydroassist@hydroassoc.org and we are happy to troubleshoot and fix the issue.

Need more options

This app is a great start, and my son’s neurosurgeon agrees, but it needs more places to put related info. There is no place to log a shunt revision, if it’s just a catheter change. You can’t log an MRI without having the actual image or log a NS appt and make notes on what was talked about. Those are additions that we think would be super helpful!
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Wish it had an import feature

I wish there was a way I could import my medical data from MyHealthOnline into this app. My scans are available on there. When that is added, I will give 5 stars

Response from developer

Thank you so much for your feedback. We couldn't agree more! That idea is on the planning roadmap. We hope we will be able to get to that feature soon. The app has evolved a lot since 2017, thanks to user feedback from individuals like you!

Great app to stay organized

Our family loves this app. It helps us keep our sons hydrocephalus & shunt info in one easy spot.

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