Where are the rules for making a request found
Every time I make a request it is canceled because I made it too late or too early is it written anywhere on this app the time of a request if no one picked up outside cart bags in a month how is it too late to make a requestXML so so do
Apply button
The apply button is not visible to select on some of the line items. It’s cut off and not visible, therefore you can not answer the question and select apply. This is on my iPhone and iPad. Better on iPad. I can at least see part of the A for apply and select. When will this be fixed in app?Ladydi1231
Trash/recycle can lid ignorance
Requested service on trash can for lid failure. Trash can has been replaced. Thank you again. After replacement arrived I opened another request for the lid of the recycle can. Because of issues that occur every week the truck driver must exit the truck and deal with my recycle can lid. Your people in the offices assumed this request is for the previous trash can. It is not. You can keep waisting your paid workforce’s time and not repair the lid. Or continue waisting the paid time of your workforce.kus2mer
Good results
Mostly easy to use and good way to contact the city.CInvest-mem.
Pointless
This app is pointless. Nearly every week I have to submit a request for recycling, trash, or yard waste to come because they skipped my street ir entire neighborhood. Half the time they close the request within a few hours for no good reason. Even when the people come to remedy the problem, you never know when it might happen. Often, the request is closed after the following week. Get it together, Memphis!Dax-dog
Useless unless you need dead animal pick up
This seems to be automated and gaslights the user. It's mostly a waste of effort. Twice, however, I successfully requested dead animal pick up and those were responded to quickly.rushamy
Not picking up trash
You report no trash pick up and they close the case and never show uptonytazz69
Thanks
311 works! Use itroverready
No action
Report failures to collect trash but never resolved. Terrible service from city568386
No Follow Through
When you open a service ticket, it’s closed without receiving service. Such a waste of tax payers money.Mhergenrader
