Still charging MONTHS after cancellation!!!
So annoyed at how this company has been silently charging me for over a year without ANY notice!!! I canceled this in May of 2023 and have emails to prove my request to cancel because the prevent you from having any control over your own subscription. Just found out today they w been charging my credit card this WHOLE TIME!!!!!
The content looks like it's improved a lot since last year however I'm beyond angry at their business practices. Nothing trustworthy about it a company that holds your credit card hostage and prayers you with constantly for reviews or to resubscribe even though they're already bloody charging you behind your back.
The content looks like it's improved a lot since last year however I'm beyond angry at their business practices. Nothing trustworthy about it a company that holds your credit card hostage and prayers you with constantly for reviews or to resubscribe even though they're already bloody charging you behind your back.
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Do NOT deal with this company
“Customer Service” is a joke! I downloaded the app just to leave a review after this horrible experience.
After I contacted them repeatedly and was getting canned answers I finally had to call. Someone had signed up with my email address so I wanted to make sure I wasn’t charged $96 for something I’d never even heard of. Wholesome/Christian? Sure, if it’s the hateful kind of people claiming to be Christian who don’t know the difference between Christ-like behavior and judgmental. I finally had to call and I was angry because I had written repeatedly that I could not log in with the only response being, “you have an active account.” So repeating what you’ve explained over and over is infuriating. After we sorted it out, the woman at the “Christian” company said in what she thought was a whisper, “you’re not welcome.” Don’t run a scam and people won’t be angry, Krystal/Victoria (the two names given to me by the person who “helped” me)!
After I contacted them repeatedly and was getting canned answers I finally had to call. Someone had signed up with my email address so I wanted to make sure I wasn’t charged $96 for something I’d never even heard of. Wholesome/Christian? Sure, if it’s the hateful kind of people claiming to be Christian who don’t know the difference between Christ-like behavior and judgmental. I finally had to call and I was angry because I had written repeatedly that I could not log in with the only response being, “you have an active account.” So repeating what you’ve explained over and over is infuriating. After we sorted it out, the woman at the “Christian” company said in what she thought was a whisper, “you’re not welcome.” Don’t run a scam and people won’t be angry, Krystal/Victoria (the two names given to me by the person who “helped” me)!
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Identity Theft
I was using a credit card with only this app to pay for its subscription- after a few years of paying for it, my identity got stolen- canceled the card- entered a new card number and immediately it happened again. I canceled my subscription online, but couldn’t delete my account- after for ever searching, you have to send a pre-generated email to delete your account. App WILL NOT let you delete credit card off your account, it WILL NOT let you edit your subscription after you’ve canceled, and after emailing them to tell them my card had been compromised twice by their company I never heard back. Long story short- I love and miss their content, but it’s not worth credit card info getting stolen again and again.
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