Leave a Review Cox Contour TV
Great app. Don't listen to bad reviews.
I have had a great experience with this app and have had it since April. I have been able to watch all of the shows/movies at any time even if they have already aired. Do not listen to the bad reviews as the are old and many of the problems they have been talking about are old and have had a solution.Show lessEa sports is greedy
Not so much a review
With all the problems, not only with Contour, but overall I can only say when the ‘exclusive’ nature COX has on the consumer is replaced or gone COXis going to see a large number of people migrating away from the company.
We came from another state and had XFINITY and other service providers and COX even though electronically and programming wise being ver similar leaves COX lagging behind overall in many ways.
We for one are planning a change as soon as our contract is up.
COX’s attitude, knowing they have a hold on you, and not budging a bit on programming and forcing features not needed but by us not wanted and other conditions just leaves us very frustrated. Company policy can be changed to give good customer service and keep their customers. The quality of this so called service doesn’t come close to their cousin XFINITY or many of the other providers we have subscribed to before moving to Arizona.
Looking into the exclusive nature and how they maintain that exclusiveness is my next research project..Show lessalanl56
Lousy Software.... STILL
Update 22 April..... Well you guys dropped another “update” last week. Figured I would give it a bit and see if “quality” was anywhere in the neighborhood.
Nope. Still big lags in performance on a top of the line iPad.
Perhaps the programmers could learn to pump gas for a living?
Doctors practiced the way you program and cemeteries would fill.
Cox: Later this year you are getting a competitor in my area and I will no longer be stuck with you as my only choice for TV/Cable. Up your game if you want to have a shot at my business.
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Update 17 February, 2019:
Your “upgrade” 3 days ago was a bust, as usual.
Uninstalling and reinstalling (1 week old iPad Pro with lots of memory— no hardware excuse available to Cox).
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Response to my current review is a Cox cut and paste from last March!
You guys are sloppy.
HomePod is not the same as AirPod.
1. Still mistakenly prevents me from access when on my home wifi (and no VPN). Did everything including reboot multiple times.
2. Still denies the ability to play the audio through a HomePod speaker.
Adjustments to the interface with the last “update” make the user experience worse.
Please take more pride in your design and coding.
Why not just drop Cox? Cox has a monopoly in my area, so I am stuck with you.Show lessMicheal Padraig
Developer Response
Hi Michael, we are a bit confused I think. We shouldn't have any restrictions with Airpod speakers - we just tested it again. We do however have restrictions with AirPlay to another screen. Are you having issues connecting just to your AirPods? If you wish to speak more directly with us while we figure this out with you, you're welcome to email us at apps@cox.com. Thank you for your patience!Worked fine but not now
It was working fine inside my home wifi and outside my home network. I was able to watch my shows on the road and even while I was traveling international.
Now it is not. Even in my cox home network it ask me to enable my privacy location ( hello I am home in my home wifi). When I am traveling also it asks me for my location and if I am traveling outside the US, it says that I cant use it. I am starting to wonder why all of sudden you need to know my location by enabling the gps? That is private. I dont like it and I must likely will change cox to something elseShow lessEd from Arizona
Change in policy?
I love this app for the ability to watch movies and shows, but recently it started requesting my location when I tried to do either, even when I’m on my home network! This seems like overkill to me because the app already knows if you’re not at home because it only allows certain shows and movies when you are not using your home network. Is there a way to get rid of this location requirement? I love the service, but for the money I pay I shouldn’t have to give out my specific location. ‘Home’ or ‘not-at-home’ should suffice.Show lessbaldthumb
Cannot sign in!
I cannot sign in to use this app on my iphone7 plus. Don't waste your time. I tried tech support. Elevated to the engineers, but they never called back!
My account has changed. I can now sign in to this app. Been using it for about a week. No problems at all. Works well at home and on the go. I have deleted other single channel apps that are covered by contour app.Show lessefhvideotech
Awesome
Maybe I’m just easily satisfied but this app is pretty much perfect so far, everything I could really need is already implemented into the application, give or take a few things.
I can’t for the life of me understand why people are rating the application so low just because it’s not as good as other providers, that’s the point.. it should be uniquely different, keep adding onto the application and don’t let it go months without updating and I’m sure it’ll just keep getting better and better.Show lessNathanielAOzment
Developer Response
Glad you're enjoying your experience! Thank you for the review!contour pwd lost on upgrade
I love Contour. i have become dependent on it or at least used to its convenience. I want to say that first because otherwise I wouldn’t be appreciative to the developers. And I wouldn’t take the time to review it.
My recent upgrade to Iphone XS however caused me to need to re-enter my pwd. Now you may be saying to yourself ... yeah duh. but I backed up everything to my itunes and restored all the apps and data from my 7plus to this iphone. For some apps I lost my pwd and others I didn’t. God bless those developers who retained it and for those who did not... please mote this experience....
If I now reset my pwd I have to resign in with the new pwd on all my devices... the old contour pwd is stored on those others but removed on my iphone Xs now. I saved my conour pwd to a post it note but when I try the pwd it rejects and wants me to reset. I guess I have to bite the bullet and do the reset but sigh... Wife’s phone is gonna reset... kids... computers... all because cox doesnt back up my pwd....
which brings me back to the start... if I didn’t like the app I wouldn’t bother... but I do and it’s gonna cost me ...Show lessBig fan '69
Not be able to watch on iPad
Lately all I get from the site when I’m try’s mg watch on my iPad at home is browse to go tv. It won’t let me watch my regular stations like I’ve been used to. This is truly a shame because you guys have been doing great up till now. I pay a bill that’s already too high so the least I should be able to do is watch on my iPad when I move to another room without a tv. My internet is working great so please don't say I should check it and I’ve also turned off the iPad and I’ve deleted and put the app back on. So I definitely need another solution.....Show lessDAMADS
Still subpar to Directv
This app has definitely improved from a year ago but I am still left disappointed that you can’t access your recorded shows. This is the main reason that I cannot wait to switch back to Directv because their app allows you to not only watch shows from the app but be able to search for your favorite shows and record them from the app itself. It also allows you to download all your recordings onto the app to watch when you’re not connected to WiFi. In regards to this, the Cox app just does not compare and as someone that is always on the go, the mobile app is a deal breaker for me. If Directv is capable to have all those features, there’s no reason Cox can’t make the effort to do the same.Show lessSbattoch
Developer Response
We are planning to provide this feature in the near future! For now, you can set DVR recordings from a separate app, the Cox Connect app (formerly known as "Cox Mobile Connect"). Cox Connect can also be used to do other things too like check your account balance, pay your bill, manage your home phone, listen to voicemail, and find both Cox Stores and our public Cable WiFi hotspots.
