SHOWTIME User Reviews

SHOWTIME
SHOWTIME
Showtime Digital Inc.

Top reviews

Great app!!

I downloaded this app because Netflix was taking off one of my all time favorite shows, The Tudors. I like to go back and rewatch this show now and then and was happy that it is available on here as it is an original Showtime series. I am also seeing other shows on here that look interesting. This app seems to run very smoothly, which I greatly appreciate! However I was wondering if you can put a rewind 10 sec and fast forward 10 seconds instead of the 30 sec rewind. Don’t get me wrong, I am happy to have it but sometimes if I missed something and want to quickly go back 30 seconds seems kinda long to me. Would greatly appreciate you guys considering this and thank you for a great app!!☺️👍🏼
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Navigation is awful

This app (on firestick) isn’t just not user friendly, it’s user hostile. If you want to watch a series from the beginning (e.g. Dexter) there’s no way to add the show to a watch list. Every time you log in you have to go to the menu, series, scroll through all shows until you find it, find the season you want (newest first, of course), then the episode. You get to do this every time you log in. If you watch more than one show, you do it for that show too. This is such a fundamental blunder in design that it makes me angry each time I use it. It is mind bogglingly bad. There’s not even a search function to enter the name of the show. You can’t even pick up where you left off because if you go to menu, recently watched it restarts the last episode you watched. The only possible explanation I have for this poorly designed app is that it was created by someone that does not watch television and doesn’t understand how tv shows work.
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Response from developer

We appreciate your interest in SHOWTIME and your suggestion to improve the SHOWTIME app. Your comments regarding content navigation have been forwarded internally for consideration when making app enhancements in the future. Thank you for watching SHOWTIME!

How do I cancel???

I only got this to watch some Colbert report video. This isn’t my first free trial, and I know it should be easier than logging into the app, being told to dig into iTunes, not seeing anything there regarding this specific subscription, and being right where I was. It shouldn’t be this hard to stop paying for a subscription. Edit* I found out how to do it, and this may be on Apple’s end or maybe mine. Add in a way to control your subscription through the app, please. I only came to see the thing I did, and I doubt I’m missing much. The UI was buggy, didn’t work as well as other also buggy UI’s with chrome cast. Get with it guys, I know TV money’s drying up, but pay your programmers more.
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Terrible

Ok so this app is just out right terrible. Showtime its self is a good streaming service with a great selection of content that is not the issue. The issue is with the design of the app, I subscribe to most of the streaming services available and Showtimes app is by far the worst. Now I feel this is a huge shame as Showtimes content with verity and just out right quality shows is one of if not the best streaming service for TV seasons etc. Just the navigation and design of the app puts it down at the bottom of all the streaming services. At first I thought it was me and I was just missing some menu or button but after asking my family and others I know they all had the same problems. Now I’m sure when you eventually figure out how to perform simple tasks on the app then what I’m saying would seem silly, but that is the issue after 4 weeks using the app I am still unable to skip backward 2 episodes, or buying up the list of episodes for instance. I genuinely went on to my local university to see if there was a coarse or something Showtime expect you to take to be able to navigate the app, I have no issue performing any functions when watching on different platforms e.g. Roku threw my television but the Apple app for me with a masters in software engineering, its just to complicated to use.
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Response from developer

We want to hear more about your SHOWTIME experience. Visit us online at showtime.com/help where you will find contact options for Customer Care. We look forward to your feedback.

Video works well, playback controls lacking

I've had no problems browsing and streaming content, but other than the typical forward/backward click-and-drag scrubber, all they have is a "back 30 seconds" button.

30 seconds is too far back 90% of the time. I usually just missed the last 10 seconds of dialogue, and if you really need 30, hitting a 10-second button three times is simple. So a smaller increment please!

Having a forward-10-seconds button to undo that would be nice too.

I do like the easy on/off close captioning button, though only seems to work for English because it doesn't seem to have a language selector. But for me, a native English speaker, being able to turn it on and off without disrupting play is awesome, and it's the first app I've seen with this.

Having an option to turn CC on only for a back-10-seconds playback would be cool though, where it turns on just until you get back to the spot where you originally hit the button.

Overall, the app does the job. But the meager playback controls are probably the most frustrating I've found in a video app.
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Response from developer

We appreciate your interest in SHOWTIME and your suggestion to improve the SHOWTIME app. Your comments regarding content navigation and Closed Captioning have been forwarded internally for consideration when making app enhancements in the future. Thank you for watching SHOWTIME!

Needs user interface improvement.

I enjoy the content however the App needs serious improvement.
When watching multiple episodes, there should be an option to skip the opening theme. When the show ends, there should be an option to skip the credits and start the next episode instead of playing through the entire credits.
There is no good fast forward button when watching content. The tracking function to fast forward doesn’t show the time as your are advancing.
There is poor organization as far as choosing an episode when watching a show. Why have all of the shows just out and cluttering the screen, when you could organize them into season folders?
Do yourselves a favor and look at what Netflix and HBO do as far as their user interface and how their apps are set up and do likewise.
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Response from developer

We appreciate your interest in SHOWTIME and your suggestion to improve the SHOWTIME app. Your comments regarding content navigation have been forwarded internally for consideration when making app enhancements in the future. Thank you for watching SHOWTIME!

Worst Streaming App I Have

Definitely disappointed in this app. I recently downloaded it to watch The L Word: Generation Q and immediately realized I can’t even connect to my Chromecast through my iOS device, only my LG tablet. As if that’s not bad enough, it doesn’t even allow me to connect most times. It continued to say that there’s “an error connecting to device”, super inconvenient. I ended up having to watch the show on my tablet at home smh. The layout is very poorly created and there’s so many steps just to play a certain episode of a show. It doesn’t resume where I left off I have to manually guess where I need to start watching again. All in all, after this show is over I’m deleting/unsubscribing.
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Constant need to log in again, doesn’t cast anymore, no auto play

There are a few persistent as well as a new issue with this app:

1. When you log into the app with your tv subscriber, it only keeps you logged in for a limited time, even when you’re signed into that tv provider with your iPhone. Very annoying to constantly have to re-enter your credentials.

2. Would be nice if the app auto played the next episode of a show. Also it would be nice if, similar to Netflix, you could pick up right where you left off in an episode/show from the home screen. But you have to go back into search, click through etc, to go to the last episode you watched and continue from there.

3. I used to watch shows from the app on my tv via my chrome cast, but for the past few months, there is no longer an option to cast from the app. I’ve troubleshooted, downloaded the latest app version, etc. yet nothing. All of my other streaming apps continue to work with chrome cast. This is a major drawback as this has resulted in my no longer using the app since this issue started (for at least 5 months now). Developers, when will this be fixed?
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App needs some serious updates!! Tons of bad reviews

Not sure how this app has high ratings? Fake? All the reviews I’ve read are terrible just like my experience! For how much showtime charges + expects to get paid their App is absolute crap! It doesn’t keep track of what you’ve watched, doesn’t show you on the main screen. Can’t see which episode you’re watching while watching it! No clue which one you watched last. No 10 second fast forward or rewind (only 30 sec rewind). Can’t skip intro. Etc etc etc etc etc Come on Showtime. You have to pull yourself out of the dark ages if you expect to compete!
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Worst Streaming Service App

I have never enjoyed using an app for a streaming service less than I do this one. The interface is useless when watching a series and you are tying to pickup where you left off. The way the My List portion works is useless and makes you constantly search for the series you are watching to find what you are looking for. Recently watched series need to be available on the first page. It also frequently starts you over at the beginning of an episode you have partially watched. It always rotates the wrong way when you begin playing. There is also no button to jump forward in specific increments. Absolutely awful!
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