Leave a Review Urban Sports Club
Cancellation ignored
Company ignores attempts to cancel and cannot manage membership from within the app nor reset password (password reset is broken with website and app) - two months have been charged.h3110th3r3
Developer Response
Hi h3110th3r3, Thank you for your message. Could you please send us a Ticket number so we can check your membership and get back to you? At the moment, we can not check your membership as h3110th3r3 is not existing. We appreciate your help 😉 Best wishes, Your team from Urban Sports ClubNot user friendly
Not very compatible… workouts are not descriptive, headers don’t give away muchMMMX20230
Developer Response
Hello, Thank you for your review. We are sad that you're not happy with Urban Sports Club. We appreciate your feedback. This helps us to become better and better. Have a wonderful day your team from Urban Sports ClubChanged my life.
I used to have a gym subscription before this. And call it monotony, but it took a lot for me to be excited about being regular. Urban sports changed that for me. For the past 2 months, I’ve tried out many forms that would’ve been out of reach for me. I explored how Yoga was something I loved, cold baths that changed how I felt after a shower, and so much more.
Also the late fee, although stinks - is such a great tool to keep you from cancelling.
There’s always a few things the app can do better on, but I love the product and the experience. Can’t recommend it enough!Show lessKrtibdewal
Developer Response
Dear, We are pleased to hear that you are getting the most out of your Urban Sports Club app and discovering new sports every day. It's true that our app democratizes access to certain sports, and that's what it's all about! We hope you continue to enjoy all the possibilities that your subscription has to offer. We wish you a sporty day, Your Urban Sports Club team