Miserabler Login und Identificationsprozess
Andeuernd muss man sich neu einloggen und verifizieren. Dies muss über Zweit-App und RFID Karte oder Video Ident geschehen. User Experience ist wirklich schlecht. Bitte Identifikation via Mobilnummer/SMS einführen!
Gut
Gut
Identification an unmitigated Desaster
First it does not allow me to log in anymore as I’m apparently still logged into a different device, when I ever only used this phone.
I deleted app and reinstalled and it worked again. Just to ask me to identify through Nect app - which requires me to have an NFC ID card. Whilst asking me a few times to confirm my phone number.
As I don’t have an NFC enabled ID card I had to use the alternative identification, which is….
… getting a letter!
Expected a fax, which would have at least been instant.
There are so many easy and cheaper ways to identify people - an SMS would have done the job. But Barmer rather bloss members fees for this ridiculous process…
I deleted app and reinstalled and it worked again. Just to ask me to identify through Nect app - which requires me to have an NFC ID card. Whilst asking me a few times to confirm my phone number.
As I don’t have an NFC enabled ID card I had to use the alternative identification, which is….
… getting a letter!
Expected a fax, which would have at least been instant.
There are so many easy and cheaper ways to identify people - an SMS would have done the job. But Barmer rather bloss members fees for this ridiculous process…
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