Rudimentary, but usable
The app is very basic, and offers very little information. A trifle awkward to navigate.
Clunky
Clunky old tech app.
Unreliable
This app does not always send your payment through. The last three times were not successful but after multiple attempts. It appears to be thinking through but eventually times out
APP use
The APP is great 😊 Thanks 😊!!
Save option is not working on app, still 07/30/24
App is okay however I can’t save my personal info to the account, still 07/30/24
Can’t submit partial payments . Not very customer friendly app. Quite the opposite! 07/30/24
Can’t submit partial payments . Not very customer friendly app. Quite the opposite! 07/30/24
No communication!!
It would have been nice to know about my rental fee going up, been renting with them for years now, and this the first time I was not informed about the fees going up. Been having issues getting into my storage and no one has tried to help me. All of a sudden my keys doesn’t work, but there wasn’t a lock change. Never missed a payment, reached out to them and never heard anything back. So now I’m left with paying for a lock removal! In order to get into my storage unit!!
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Save option is not working on app
App is okay however I can’t save my personal info to the account
“GREAT STORAGE BUSINESS”
Definitely one of the best Storage Unit places I’ve been able to find in this area and for this price I honestly don’t feel any other Storage business’s in the area could stand to this place! “Platinum Storage” will definitely be my choice and I’d highly recommend to anyone looking for Storage in the area!
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Out of hospital
I was in hospital and this way of making payments with things like this happens help a lot. Thank you AAA
East to use
The only issue I had with the app was that you couldn’t go back to the list of units you have rented. You have to close the app and then go back into it to go to the individual units. Otherwise good app!
5 stars!
I absolutely love having an app to pay my bill.
It is so much faster and more convenient.
It is so much faster and more convenient.
Wheaton
Very clean safe storage location! Staff is super friendly and helpful! Ease of paying is great!!
Great
Super nice, easy on line payment 👌👍😊
Not customizable
Can’t pay full amount due, in advance. Allows for random amount ($60), but not actual amount.
Awesome staff !!!
Couldn’t be happier with the staff support...always professional and courteous.
