Major Design Issues - Terrible App
This app has major design issues. You first don’t login, you just give it your name and zip code. Since you don’t login, you can’t update payment methods or anything else. In order to do anything else, you must call their 800 number and be put on hold to wait for an agent. The app appears to take you to a web page. It doesn’t look like a normal app once you get in. They need to redesign it and make it part of the AARP app, instead of having a bunch of different apps.
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Provider
I try to reach the company and no response
Jet1013
Great service today from Jack Rabbit service for flat tire
Coltharp
No one showed up!!!’
App need some work
This app could be great but it needs more development
Famaly towing inc
The terrible service waited for Irving for 7 hours, I never waited. They also don't want to return the money... In short, it's terrible.
App is worthless
It tells me my membership is expired. Had to call roadside assistance. At that point I have no use for the app. Customer support is no help.
Not actually an App
when I try to use the app, I get a message saying that "as of Octover 15, our app is no longer available"---and I'm directed to a website. On my phone. For greater ease. Uh....no.
This app is terrible!
I think the app is terrible, I go on and it says my membership was cancelled last year… but I have a letter saying my 2022 renewal will be charged to my credit card in 10 days. I call, and someone I can’t understand very well tells me to sign into my account on my computer… which does nothing.
App No Longer Active
Downloaded app today 2/2/22 only to find out after downloading that the app states it is no longer in effect as of Oct 15 with instructions to go online for service. So I went online only to be told I’m not enrolled in the Road side program despite my many years of auto renewal membership and just hanging up with customer service prior to downloading app who advised me my membership renewed the day before. What’s up AARP?
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Not available
This app is no longer available
What happened?
I’ve use this app. so many times and it was always always so wonderful and easy to use. Now all of a sudden I can’t use it because it says that my membership is expired, but I just called customer service and they verify that everything is valid.
Come on AARP! This was an awesome app to use!
Come on AARP! This was an awesome app to use!
Always slow
Everytime I have to use these guys it’s never fast always 2 to 3 hours. Here I sit it’s been 45 mi items just to get someone to come and jump my car.
Very disappointing
Earlier when I tried to use the app I was told my membership had expired. Fortunately a Good Samaritan assisted with changing a flat tire. Once home I confirmed my membership was active. Just recently I tried to open the app and was told it was “unable to locate your membership “. Again, I confirmed my membership is active and was transferred to App Support. My call was dropped and when I called back it was dropped again. Very dissatisfied.
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Response from developer
We are very sorry that our app didn’t work as well as it should have. Please know that we take every bit of feedback seriously and will incorporate yours into our immediate efforts to keep improving upon our app’s functionality.
DOA
This app is dead but you won't know that until you go to open it. Should be removed.
No service
Been waiting for service for more than 20 hours. AARP Website is not working either. Totally mess!
DELETE THIS APP FROM APP STORE
Why is this app still listed? I downloaded and opened it, but the first thing that appeared was a message saying the app was retired and directs to a website. NOT HELPFUL if your phone battery is on fumes, and there are no cell towers nearby or wifi.
App does not work
Does not work even it’s renewed few months ago
Worst day ever
After waiting 2hrs, the driver came and told me he can’t tow my car for no reason. I got the worst driver.
App is dead
App does nothing but redirect you to the website, why is it still up
