Good Luck
Ok so i got stuck on the side of the highway with a flat. Waited a little over 3 hours to be told no one can get me because im “on National Forest grounds”.. On the side of the 87.. Needless to say no one could help me- 3 tow services cancelled on me. Now I wouldn’t necessarily be that mad if I got a refund, in fact i wouldn’t even blame them for the lack of service. But even after getting confirmation from one of their customer service reps that because of my situation and the fact that I DIDNT CANCEL, and it was that they couldn’t help me- I would get a full refund (INCLUDING THE CANCELLATION FEE)
I have in fact sent multiple requests and I have heard nothing back for weeks.
Their customer service reps are nice but the system sucks. Nothing communicates within their system. Oh you want to talk to someone about a refund? Doable. Them actually doing anything about it? Good Luck. “Oh just go to our website” (That doesn’t work) and whoever is on the other end of things that reads the requests- Thanks for nothing. If you get screwed, don’t count on them. You might only lose $100, but let me tell you- anyone is worth calling over this service.
Thanks☺️
I have in fact sent multiple requests and I have heard nothing back for weeks.
Their customer service reps are nice but the system sucks. Nothing communicates within their system. Oh you want to talk to someone about a refund? Doable. Them actually doing anything about it? Good Luck. “Oh just go to our website” (That doesn’t work) and whoever is on the other end of things that reads the requests- Thanks for nothing. If you get screwed, don’t count on them. You might only lose $100, but let me tell you- anyone is worth calling over this service.
Thanks☺️
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Indian Scam company
Report them and spread awareness
90dollar cancellation fee, difficult to contact, nobody shows up.
Pin was improperly placed on map despite correct address, tow company was a cell phone number, that nobody answered. Lot of very sketchy things. 90dollar cancellation fee. It comes across as them waiting you out to get paid.
Never works
This app requires that you frequently reset your password and doesn’t update your membership automatically. It is helpful to use when it works, otherwise a waste of time. AAA get some real people back in the mix and get us out of the AI endless loop. I’m very disappointed and frustrated with your service.
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Don’t Use
Waited an hour and 45 minutes on the side of a busy highway. Vehicle was estimated to be dispatched in 5-10 minutes(never happened). When I canceled the service they charged $99. I called they said it would be refunded through the app. Applied for the refund and was rejected.
