Awesome improvement
Loved using this app, it made our experience so much easier
Technology Woes
The friction to getting to the point of ordering was far higher than it should be.
For a bar that has very poor phone signal having to flag down a server for a WiFi password on an insecure network before I can download load an app, before I can start to order is ridiculous and demonstrates a huge lack of joined up thinking from management.
Far better to have a simple website for ordering or secure WiFi with the passcode around the bar this would be far lower friction. Better still have both
To table ordering online is supposed to be easier, this experience just caused unnecessary stress, even our server acknowledged the system was flakey,
For a bar that has very poor phone signal having to flag down a server for a WiFi password on an insecure network before I can download load an app, before I can start to order is ridiculous and demonstrates a huge lack of joined up thinking from management.
Far better to have a simple website for ordering or secure WiFi with the passcode around the bar this would be far lower friction. Better still have both
To table ordering online is supposed to be easier, this experience just caused unnecessary stress, even our server acknowledged the system was flakey,
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Great beer, good food at decent prices. What’s not to like?
Good selection of real ale. Well priced food and plentiful. Lots of tables which makes it good for bigger parties, but makes it a bit canteen(ish). We enjoyed it though and would dine here again.
Haywood
Fantastic
Love abbey w
Always call in for a drink or food fantastic location great view. Family and. Dog friendly.
Saturday Evening
Great place with fantastic food and very friendly staff
Lovely restaurant
Hannah is very helpful. We recommended your restaurant to our friends and family as we have a wonderful time there!!
Super simple
This app was so intuitive and simple to use. Highly recommend
Excellent
Excellent venue, excellent food, will return,highly recommend
Quick and simple
Got order selected and sorted within a few minutes with the simple menu layout and easy way to pay. Would use again
Just take the order…
A great idea and the menu is comprehensive, but this is a tourist town. Why do I need to allocate a favourite? Why select your preferred restaurant from a list of one? Because the CRM is valuable and the data is retained. Not great, just annoying. Stop asking me…
Great views, great staff
An unusually roomy spot to eat, plenty of room for you and your four legged family to while away an hour or two over lunch or drinks. Exceptional views, fresh cooked food and decent range of drinks. Friendly and efficient staff 😊
App is great!
Good work!
Ordering
The new way of ordering drinks and food via the app spoils the whole experience, although I am tech savvy it was a long process to initially set up …not great for people who are not confident with this “modern “ way of ordering or for the elderly or disabled who only option is to go to the bar.
Michelle
Michelle
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Nice place
Really nice place with lovely views ! Low stars because I prefer to order with a person and pay with cash ! Really not a fan of everything done on your phone ! Phones take over peoples lives at best of times without having to use them when trying to relax away from work etc ! Just my opinion.
Ok app but needs a comments field
Would have scored 5 stars but there isn’t any way to customise one of the cocktails (smartini), which comes with a voice of syrups, and unable to add a comment to order drinks without ice
I used to enjoy Abbey Wharf
Sadly Abbey Wharf has gone down market. Ordering by app rather than table service, automatic lager dispensers, slow service and high prices. Cheapest main course around the £15 mark. If you want an 8oz fillet steak try £32. If this was a premium restaurant I might be tempted. It isn’t. More of a lager bar.
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