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ABQ 311

ABQ 311

by City of Albuquerque

569 ratings
43 reviews
🔧 Utilities

Archived App (Last seen on 5 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • February 19, 2013
  • April 23, 2025

Features

Developer

City of Albuquerque
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Reviews summary↘︎
⭐43
Reviews↘︎
🔄6+ apps
Alternatives↘︎
❓4 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
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About

Report city issues like graffiti, weeds, and waste problems directly to the City of Albuquerque. Utilize GPS and photo capture for efficient and convenient issue reporting. Simply see, click, and fix.

✓Report graffiti
✓Report weed complaints
✓Report solid waste issues
✓GPS issue location
✓Capture photos of issues
✓See-Click-Fix reporting
Show original description

What users say

Summarized from real user reviews of ABQ 311. Based on 569 reviews and a 4.4/5 average, it highlights the 6 positives and 9 negatives reviewers mention most about this Utilities app.

Positive things

  • 👍User-friendly interface with dropdown menus
  • 🚀Fast response times for graffiti reports
  • 📧Good confirmation and notification system
  • 💼Comprehensive app with multiple city services
  • 🗺️Convenient location-based reporting
  • ✅Effective for specific issues like graffiti

Negative things

  • 😞Reports closed without actual resolution
  • 🚫City fails to respond to many complaint types
  • 🐛Text garbling issue with iOS 26
  • ⚠️Inaccurate location detection
  • 📉Inconsistent follow-up on reported issues
  • 🔄Communication errors losing user input
  • ❌Missing important issue categories
  • 📸Limited to single photo submission
  • 🔐Login/authentication problems
See all reviews

What's New in ABQ 311

6.2.1

April 23, 2025

- Accessibility improvements (WCAG) - Map improvement in duplicate request detection - User account logout improvement

More

User reviews

Most RecentHighest RatedLowest Rated

Needs updating

Incompatible with Apple iOS 26. Garbles text input.
artMonsterartMonster

App is garbling text

Since the 26 update the app completely garbles text. When I re-read my last post I thought I was having a stroke. Turns out the app is the problem. Needs to be updated.
JiminimalJiminimal

ABQ311 Review

System seems to work satisfactory. Identifying the location using google would make the system great.
LPM1976LPM1976

Graffiti

I use this app mainly to report graffiti. The city anti graffiti dept ALWAYS responds in record time-I always see the graffiti gone the next day.
-Jeff--Jeff-

Weed and litter and recycling

Weed and litter reports as well as recycling issues go unresolved, even after reporting to 311
babbelIsATerribleAppbabbelIsATerribleApp
See 38 more reviews

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User experience

🐞

Reported Bugs

7 issues

Text garbling with Apple iOS 26

Bug

Communication errors during report submission

Bug

Login required after every session

Bug

Click Fix sign-in failure

Bug

Inaccurate GPS location detection

Bug

App crashes and glitches

Bug

Missing follow-up email notifications

Bug
✨

Requested Features

8 requests

Google Maps integration for location identification

Feature

Multiple photo uploads per report

Feature

Homeless encampment category option

Feature

Detailed action descriptions (what was done)

Feature

Email notifications for followed issues

Feature

Manual address input option

Feature

Pool, park, and library information access

Feature

Better categorization system for issues

Feature

FAQ

What does the ABQ 311 app do?

The ABQ 311 app allows residents of Albuquerque to report various city service issues directly to the city. This includes problems like graffiti, weed complaints, and solid waste issues.

How does the app help report issues?

The app uses GPS to pinpoint the location of the issue and allows users to capture photos. This combination makes reporting convenient and efficient, following a 'See-Click-Fix' approach.

Is the ABQ 311 app free to use?

Yes, the ABQ 311 app is available for free. There are no in-app purchases or advertisements mentioned.

What kind of issues can I report with this app?

You can report a range of non-emergency city issues. Common examples include graffiti, overgrown weeds, and problems related to solid waste collection.