Needs updating
Incompatible with Apple iOS 26. Garbles text input.
App is garbling text
Since the 26 update the app completely garbles text. When I re-read my last post I thought I was having a stroke. Turns out the app is the problem. Needs to be updated.
ABQ311 Review
System seems to work satisfactory. Identifying the location using google would make the system great.
Graffiti
I use this app mainly to report graffiti. The city anti graffiti dept ALWAYS responds in record time-I always see the graffiti gone the next day.
Weed and litter and recycling
Weed and litter reports as well as recycling issues go unresolved, even after reporting to 311
Nothing happens
When a homeless camp of drug addicts is reported nothing happens
Standing Ovation
311, inspite of all the “Stuff” in and around the “International District” or (war zone)- Y’all have performed exceptionally!! I have lived in this Barrio for over 40 years. I am impressed with 311. I have been on 311 Website Abq for several years and YOU get the job done, you’re not perfect and neither are your fiercest critics. Keep up the good work and Kudos!!!
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Bike Trail
Still waiting for completion of the bike trail along Matthew. There is a bike trail that goes from Meadow View to fourth Street and is in need of repair. I reported it over a month ago no communication or update on status.
75% Fail
Simple category options missing. Homeless Encampment for example. Too many issues such as Illegal signage on neighborhood utility poles, and dilapidated dangerous property being referred to Planning Dept. who do nothing, and are unresponsive by phone and e-mail. This whole process is in dire need of improvement.
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Great Way to Report
Wish we could submit more than one pic… Haven’t been able to…?
311 is a joke
Close or pass on lies
Inquiries closed without actually doing anything
I thought this app would make it easier to communicate issues to the city. I requested a trash lid replacement twice and the case was marked as “solved” 2 hours after I posted it. No one from the city addressed this issue. Worthless app…don’t even bother downloading it!
Junk
The developers of this app simply didn’t think it through in terms of usability or making updates to the fields where users enter data. This app is junk and should be redesigned!!!
Versatile/Comprehensive
I like that the City has included a City Jobs tab in the main menu. I’ve been job seeking and for mobile, this app is a much better experience than in a web browser on my phone. I like how many different features are included in this single app.
Nice link into the city of ABQ
It woks most of the time.
Nothing happens
The city doesn’t even respond to complaints in here
This is awful
Click fix will not allow you to sign in making this app useless.
Worthless
This is the most worthless app I have ever seen. It deserves negative five stars. The city website says to use this useless app to report illegal fireworks. To report the fireworks in the app you’re just taken to the useless form on the city website. You could just go there instead of downloading this stupid app. But, once the form is filled out, it says the report is closed. So the report closes without anyone ever looking into it? The same people have been lighting these very loud illegal fireworks every night for weeks but there’s no point in reporting them since nothing will be done about it just like all the other crap that goes on in this city that nothing is done about. Seems like this app was created just to make Albuquerque residents think the city is taking action but the city has no intentions of actually doing anything. You’d think the illegal fireworks reporting would be improved especially because of the fiasco the mayor faced with all the unresolved illegal fireworks reports that piled up in the past after he told city residents to report them. Looks like this is just another way for the mayor to avoid doing his job.
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Do they really do anything?
Every time I report something they say whatever so they can close it. You are here for us to report issues to you and I don’t need any kind of number, you should be contacting the appropriate people. Or it defeats the whole purpose of your system. I think 311 needs an investigation. I hope you’re shutting down these garage sales going on around the city during the covid so there won’t be mass gatherings!
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Review
I’m not sure where are these reports go to that are placed on this 311 app. I get sent a confirmation that you Received the complaints or notices. But weeks and months go by with no changes to the issues. Is this resource a waste of public time and city money?
