Don’t download
This app was great before they “upgraded it”. Now you can’t use your old sign in and all of your previous information is lost. My biggest issue is that some of the things you have to allow on your phone is actually not even in english. I don’t know what I’m allowing or not allowing. I deleted ASAP and will be purchasing a new scale of a different brand.
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App doesn’t work
I can’t get the app to work. Where do I go for customer support?
Useless after “upgrade”
I got a new phone and due to tech issues I had to reinstall all my apps. This scale worked perfectly before the “upgrade” but now it’s absolutely useless. It won’t even let me log in. I am a personal trainer and have client data stored that I cannot even retrieve. I’m just going to have to trash the whole scale and start over with a new one. If I could give zero stars I would.
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What happened to the original app?!
The original app was great! Easy to use and I liked that I could see so much info. Now I cant even log in. Worst “upgrade” to an app. Go back to the original!
This was good while it lasted
I once had the old Abyon application that was working completely great. I had not used it in a while and the app was “offloaded”, when I tap to redownload, it upgraded to this application. My old application worked just fine, and I’m completely livid that I have a scale that will not work for the features I purchased it for.
It doesn’t allow me to use my old sign in info, nor did it allow me to register as a new member—just a complete waste! If I could rate 0 star I would.
Interested parties, please take your business elsewhere.
It doesn’t allow me to use my old sign in info, nor did it allow me to register as a new member—just a complete waste! If I could rate 0 star I would.
Interested parties, please take your business elsewhere.
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I wouldn’t get this anymore
My phone did an update and somehow my app was deleted. I cannot get my stored info. I tried contacting and they didn’t get what I was saying. Used to loved this app but do not recommend anymore.
Preferred the old app
The new upgrade won’t let me log in, or create a new account. The scale is now practically useless.
Does not work anymore
App is not available in App Store anymore and all of my data is lost.
Bug
Cannot save the age update
Worst app ever
Bought two scales for gyms. Worked great until they stopped supporting the app. Now I have two body scan scales that are worthless.
App No Longer Works
The app was great while it worked. My phone crashed (iPhone 12) and was repaired by apple. Once I got my phone back up and running, I cannot log back into the app and I cannot register as a new user. I really liked the app and all the data it stored, but now I’ll have to find a replacement. Would not recommend this anymore.
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Sad face for my weight????
Please remove the sad face for the original weight.
does not connect to app , scale is useless
This app does not connect to scale , the whole purpose is to monitor my weight . I am returning the scale
Downgrade, Not Upgrade!
I was so happy with the original Abyon scale & app. It was clear, accurate, and matched my doctor's scale info. I'm now unable to use the scale at all because the information on the "new" app is completely inaccurate in EVERY area! My expensive Abyon scale is now useless, except for weight alone--and that's now why I spent the money for this scale. Worst "upgrade" ever.
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Upgraded and lose all info
Who app creates an upgrade and doesn’t let you link with the original version. Basically we should just throw the scale out because we lost everything anyway with their “upgrade”.
Thanks so much
Thanks so much
Abyon Body Fat Scale
So many issues with this product.. weight fluctuates 3-4 pounds per weigh in on hourly basis. Scales reads KG and App reads in pounds.. Do not waste your money
Annoyed, but not lost
Unfortunately the Upgrade lost all previous data and account info. Fortunately, AppleHealth has the historical trend data- if you remembered to share it.
Why fix something that was never broken??
I’ve been having the original app and scale for a couple years now and last year I got really into health and fitness so this app really helped in keeping track of my fitness goals and everything but now with this new app I can’t login to my account and when I try to click “forget password” it takes me to a place where I need a “verification code” but none was ever given to me then I have to put in my old password in order to get my old password??? If I knew my password I wouldn’t have any need for the “forget password” toggle now would I? That’s insane that all that progress I had saved is now gone forever. Please bring back old app
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Upgrade
This new upgrade won’t work with my iPhone 13 pro. But the old app works with my IPhone 13 pro
Why?
Why?
Great, if you have an old iPhone.
The app worked great with my old iPhone 8, but since I upgraded, it no longer works. I even tried my newer iPad Pro.
