Access User Reviews

Name: Access - by McGraw Hill
Rating: 4.28244 (131 reviews)

Access - by McGraw Hill

McGraw-Hill

📚 Education

🏥 Medical

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App won’t even log in

The app is broken or glitched. It won’t log in and keeps sending me in circles. The only way I can access Access is through my institution.

Celestia Fae

14 days ago

Unable to log in

This app is not usable. It asks for my login, then to click to open the app, then brings me back to the login. It’s an infinite loop and I’m unable to access any material. Also received no response when I emailed them about this issue.

Skriv7

20 days ago

Unable to log in

Even with typing password or temporary link, it’s stuck in an infinite loop where I can’t log in. Used to like this for quick reads, now it’s terrible. I can’t even access anything because it won’t let me log in.

BananaBoo29

a month ago

Worthless for books

Only the chapters of books are available (the appendix and introduction are absent) yet there isn’t an option to search through all chapters at once for a specific word or phrase, so using a book as a study reference is exceedingly difficult and time consuming because I don’t know where to go to look up the things I want to read about.
Plus, I can’t access the last section of chapters in any book that has grouped them together, due to a glitch in the app.

I’m very unhappy and frustrated with this app, it’s inhibitory to the learning process.

Hold_The_Sugar

2 months ago

Sign in problems

I havent been able to log in for so long, the sign in window is glitched or smn, because right after putting the password, it tells to click on the open button to access the app’s content, but instead it takes you to the same stupid sign in screen again

Shrey004

2 months ago

Not able to access content since last week

App has been good, but sometimes unable to access content since 1 week

Sidbaruah

4 months ago

Response from developer

Hi Sidbaruah, thank you for your review. We apologize for any gaps you have experienced in accessing content. This should be fixed now. Please update your app to the latest version and try once more. If you continue experiencing this issue, please reach our Customer Success team at customersuccess@mheducation.com.

Useless?

I downloaded the app. I put my username and password in. It asked me to open the app and it send me back to the sign in prompt. Over and over again. Useless.

mcc02013

4 months ago

Response from developer

Hi mcc02013, thank you for your feedback. we apologize for the trouble you’ve experienced with accessing the app. This should be fixed now. Please update your app to the latest version and try once more. If you continue experiencing this issue, please reach our Customer Success team at customersuccess@mheducation.com.

Not able to access Murtagh collection

The apple app and web format is completely different. I can’t find Harrison in books or Murtagh collection or the other access like access cardiology in this app

Sks2024

5 months ago

Response from developer

Hi Sks2024, thank you for your feebdack! We apologize about the formatting differences and are working on this. In order to access Harrison’s, your account must be connected to an institution that subscribes to AccessMedicine. Similarly, for Murtagh, please ensure your connected institution subscribes to the Murtagh collection. Lastly, the same institutional subscription requirement would apply for cardiology texts and AccessCardiology. If you have any issues accessing these texts after connecting your account to a subscribing institution, please reach us at customersuccess@mheducation.com.

Totally broken

The search function is unusable. It will say there are results for your search, but will not display them and will instead state “Sorry we didn’t find anything”. Accounts do not sync properly with your online account. Books, collections, and favorites are not added appropriately. Just another broken, useless app pushed onto students that offers no benefit.

Kozi2013

a year ago

Response from developer

Hi Kozi2013, thank you for your feedback, and we apologize for the trouble you’ve experienced with accessing app content. We want to assure you that we’ve validated that the search function is working as expected in the latest version of the app. Please make sure your app is updated to the most recent version, as older versions may not sync properly. Once updated, your login should sync seamlessly between the app and the web, and your books, collections, favorites, and recently viewed items should also appear consistently across both platforms. If you continue to experience issues after updating, we’re happy to assist further—please reach out to us at customersuccess@mheducation.com.

Crashes and logs me out

App continues to crash and log me out every time I try to view content with paid subscription. Attempted to fix 3x. Terrible quality and very glitchy/hard to navigate within textbook. Don’t waste data downloading it.

Mary_mouse99

a year ago

Response from developer

Hi Mary_mouse99, Thank you for bringing this to our attention! We apologize for the trouble accessing app content and any inconvenience it’s caused. Please update your app to the latest version to restore your content. If issues persist, note that full access requires an institutional subscription—your school or organization must subscribe to Access, and you must log in with your institutional email. For help confirming your institution’s subscription and setting up your Access Profile account, please contact our Customer Success team at customersuccess@mheducation.com. Once set up, you’ll have full access at no additional cost. We look forward to getting you up and running again!

Corporate garbage

Can’t log in through my institution

Amritsar20135

a year ago

Flash cards don’t load

Its a great app, but the flash cards won’t load the entire set from the discover page through access pharmacy like they do on the website

Princess Poppy Cat

a year ago

Response from developer

Hi pharmStu, thank you for your helpful feedback! We don’t have AccessPharmacy flashcards in the app at this time. As a workaround, please use the web version to access them. We're aware of this issue and are working on a long-term fix. We sincerely apologize for the inconvenience. Please update your app to the latest version, and if issues persist, feel free to contact our Customer Success team at customersuccess@mheducation.com — we're happy to help!

Not opening

There is a continuous technical issue that cannot open books.

Shar😁

a year ago

Response from developer

Hi Shar, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and you should now be able to open and access books. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.

Crashed

There is a continuous technical issue that cannot open books.

Shar😁

a year ago

Response from developer

Hi Shar, we’re sorry to hear you are experiencing issues with the app. Please contact us at customersuccess@mheducation.com and we will help resolve the issue.

Search bar unusable

App was great until recently. Every time I attempt to use the search bar I receive the following statement: “We are having some technical difficulties. Please try again, or return to your dashboard.” I am unable to use this app and it is consequently very frustrating. If this were corrected, I would give the app 5 stars.

Iwrotethiscausetheyasked

a year ago

Response from developer

Hi Iwrotethiscausetheyasked, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and the search bar should be working. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.

Used to love but not able to log in!’

I reset my password 3x but still can’t log in. Created a new account and still can’t log in! I need to view my textbooks. Please fix this asap!

pastabow

a year ago

Response from developer

Hi pastabow, we are so sorry you are experiencing this issue. We are actively fixing it. For now, please go to the following link and you should be able to reset your password from here: https://access.mhmedical.com/ForgotPassword.aspx

New update bug

My app is crashing as soon as I try to highlight contents

NitinDubey

2 years ago

Response from developer

Hi NitinDubey, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and the ability to highlight should be working now. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.

More bugs after update

Used the app for months and after recent update copying any text crashes the app.

TheRealMSeay

2 years ago

Response from developer

Hi sharkboy14, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and the ability to copy text should be working now. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.

Not able highlight after update

Why you want to update app with full of bugs 🙏🏽

Student from INDIA

2 years ago

Response from developer

Hi Student from INDIA, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and the ability to highlight should be working now. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.

Not able to highlight text after update

Every time app gets crashed when I try to high light the text

Sun_jnmc

2 years ago

Response from developer

Hi Sun_jnmc, thank you very much for bringing this to our attention! We sincerely apologize for this issue and any inconvenience it may have caused. We have now resolved this issue and the ability to highlight should be working now. Please update your app to the latest version to restore your content. If you continue to experience any issues with Access, please do not hesitate to reach out to our Customer Success team at customersuccess@mheducation.com and we’ll be happy to help.