Access Care Planning

Access Care Planning

by Access UK Ltd

2 ratings
73 reviews
Free

Details

  • Released
  • Updated
  • July 24, 2015
  • August 26, 2026

Features

Access Care Planning screenshot #1 for iPhone
Access Care Planning screenshot #2 for iPhone
Access Care Planning screenshot #3 for iPhone
Access Care Planning screenshot #4 for iPhone
Access Care Planning screenshot #5 for iPhone
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Access Care Planning screenshot #7 for iPhone
Access Care Planning screenshot #8 for iPhone
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About

This app digitizes paper-based processes for organizations, offering mobile solutions that function offline. It allows for easy customization without technical expertise and integrates with existing business systems. The app provides field staff with case access and data capture, while also offering visibility and monitoring for management and self-service for next of kin.

Forms designer with drag-and-drop interface
Efficient forms management and submission
Rich data capture (pictures, signatures)
Configurable business rules and automation
Role-based access control
Offline working capability
Encrypted data security
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What users say

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What's New in Access Care Planning

7.13.0

August 26, 2026

This release introduces Document management for form records and Smart Notes refinements

User reviews

Awful!!!

I would give 0 stars if given the option. Absoloute worst app ever! Adds so much extra time onto a care visit because it is constantly crashing & lagging, even deleteing all the care notes you have already entered and can see there, no matter how many times you resync the app just tells you its an incomplete task!! Could do with some major app improvements to make it easier for care staff to complete also. Like having the option to end care visit without having to complete all tasks and write in all boxes. just for a ‘frustrated visit’ when you could just end the visit and explain as a whole why ALL tasks were marked incomplete. Ex: ‘Dorothy not back from Hospital’ or ‘Colin not home from his day out with Family’. So far, terrible terrible app!!
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Terrible app!

This app constantly have a problem with syncing. It’s so annoying especially when you’re in work and you’re unable to see you calls!

Bug

Since updating it became so slow to login in and off , it need looking

New app update

The app dose not sync as fast very slow now fix the problem

Poor

Whoever thought it appropriate to introduce a 10-15 second wait to confirm signing in and out of visits, I hope you stub your toe little toe daily!

Developer apps

User experience

🐞

Reported Bugs

54 issues

App constantly crashing

Bug

App lagging

Bug

Deleting entered care notes

Bug

Incomplete task reporting

Bug

Syncing issues

Bug

Unable to see calls

Bug

Slow login/logout

Bug

10-15 second wait to confirm sign-in/out

Bug

App closing by itself

Bug

Unexpected app crashes

Bug

Cleared visits and notes

Bug

Keypad gets in the way

Bug

Cursor stuck sometimes

Bug

Cannot update written notes

Bug

Saved notes cannot be edited further

Bug

No visits visible

Bug

Face ID stopped working

Bug

Cannot log in

Bug

Location collected immediately upon opening app

Bug

Blank duplicate forms submitted

Bug

Always require password even after minimizing app

Bug

Notes erased after clicking done

Bug

App playing up, giving same person multiple times

Bug

Not logged in for work status incorrect

Bug

Duplicate carer calls shown

Bug

Old scheduled calls still shown after update

Bug

Records shown multiple times after sync

Bug

Cannot open app after update

Bug

Cannot access employee portal session

Bug

Cannot book holidays

Bug

Cannot view pay advice

Bug

Rotas are wrong

Bug

Missing clients and information

Bug

Repeated entries of all reports

Bug

Sync issues causing reports to reload multiple times

Bug

App constantly down

Bug

Takes ages to load tasks

Bug

App not responsive after iOS update

Bug

App not syncing calls

Bug

Lost logged visits and notes after reinstall

Bug

Syncing only partial calls

Bug

Cannot see keysafes

Bug

Planner not showing tasks or visits

Bug

App crashes upon pin entry

Bug

GPS keeps popping up

Bug

Cannot see previous notes

Bug

Cannot see future assigned appointments

Bug

Syncing fails every single time

Bug

Logged out after locking phone, losing work

Bug

Forms and communication take too long to fill

Bug

App not working properly

Bug

Planner doesn't have tasks or visits

Bug

PIN unlocking is outdated

Bug

Crashes upon pin entry

Bug

Requested Features

48 requests

Dark mode option

Feature

Option to end care visit without completing all tasks

Feature

Allow relatives to leave comments for carers

Feature

See month in advance work rotas

Feature

Notifications for schedule changes

Feature

Dark theme for better night use

Feature

Option to end visit without completing all tasks

Feature

Add dark themes for eyesight

Feature

Dark mode option for night use

Feature

Ability for family member to comment on notes

Feature

Two-way communication between clients and carers

Feature

Synchronize visits to personal calendar

Feature

Leave short notes for carers when not scheduled

Feature

Easier diary format for daily logs

Feature

Customizable diary sections

Feature

Hyperlink activities to other app sections

Feature

Easier tick/cross boxes for activities

Feature

Add live notifications for changes

Feature

Reminder sound for logging into visits

Feature

Improve display of carer visit reports (search by date/keyword, copy/paste)

Feature

Improve UI for completed vs. uncompleted visits

Feature

Allow users to choose/reset PIN

Feature

Allow longer default logout times

Feature

Notes not disappearing if logged out

Feature

Use without data or internet

Feature

Add tasks or visits to planner

Feature

Reliable touch and facial recognition unlocking

Feature

Ability for family member to comment on notes

Feature

Save PIN number for iPhone users

Feature

Stay logged in longer when changing screens

Feature

Activity completed screen duration adjustment

Feature

GPS access only when logging in/out

Feature

See previous notes on phone

Feature

See future assigned appointments

Feature

Improve UI for completed vs. uncompleted visits

Feature

Allow users to choose/reset PIN

Feature

Allow longer default logout times

Feature

Notes not disappearing if logged out

Feature

Use without data or internet

Feature

Add tasks or visits to planner

Feature

Reliable touch and facial recognition unlocking

Feature

Ability for family member to comment on notes

Feature

Save PIN number for iPhone users

Feature

Stay logged in longer when changing screens

Feature

Activity completed screen duration adjustment

Feature

GPS access only when logging in/out

Feature

See previous notes on phone

Feature

See future assigned appointments

Feature

FAQ

What does Access Care Planning do?

Access Care Planning replaces paper-based processes with mobile digital solutions. It allows organizations to create custom forms, capture rich data like pictures and signatures, and manage workflows. The app is designed to work with or without a network connection, ensuring continuous operation for field staff.

What are the key features of Access Care Planning?

Key features include a drag-and-drop forms designer for easy customization, efficient forms management for field staff, rich data capture capabilities, configurable business rules for automation, role-based access control for security, offline working, and robust data encryption for security.

Is Access Care Planning free to use?

The provided information indicates that the app is freemium, meaning there is likely a free tier with basic functionality and paid options for advanced features or organizational use. Specific pricing details would be available on the provider's website.

What devices are compatible with Access Care Planning?

Access Care Planning works with any smartphone or tablet. This broad compatibility ensures that field staff can utilize their existing devices for data capture and workflow management.

Who benefits from using Access Care Planning?

The app benefits various stakeholders within an organization, including department and operations directors for oversight and compliance, field staff for efficient case management and data capture, and next of kin for real-time monitoring of delivered services.